Jowolry Fleming
Dothan,AL
Summary
Relationship builder who is dedicated and dependable, with strong organizational skills and a strong work ethic. Product Merchandising, payment processing, customer service, medical care support, and cleaning knowledge.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Elderly Caregiver
Precious Homecare
Dothan , AL
03.2024 - Current
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Ensured safety of clients in their home environment by using appropriate equipment and techniques.
- Provided companionship and emotional support to elderly clients.
- Transported clients to doctor appointments or other necessary outings.
- Communicated with family members on progress of client's health condition.
- Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
- Administered medications according to physician instructions.
Caregiver
Cornerstone Caregiving
Dothan, AL
01.2024 - Current
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Administered prescribed medications on a timely basis following care plan instructions.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
Caregiver
First Light Home Healthcare
Dothan, AL
03.2024 - 06.2024
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Administered prescribed medications on a timely basis following care plan instructions.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Reported concerns to nurse supervisor to promote optimal care.
Receiver
Burlington Coat Factory Department Store
Dothan, AL
08.2023 - 05.2024
- Assisted in unloading trucks and stocking shelves with received merchandise.
- Cleaned and organized work areas, equipment, and storage facilities as needed.
- Utilized RF scanner to accurately record item locations in the warehouse database system.
- Organized goods according to established procedures for efficient retrieval during order fulfillment process.
- Resolved customer complaints quickly in a professional manner ensuring customer satisfaction.
- Tracked expiration dates on perishable items such as food items, medications, removing outdated products from circulation.
- Put merchandise in assigned area, added tags and secured larger pieces as required.
Caregiver
Sunbridge Healthcare
Dothan, AL
10.2022 - 02.2024
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Administered prescribed medications on a timely basis following care plan instructions.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Maintained clean and well-organized environment for client happiness and safety.
Janitorial Cleaner
Park Coin Laundry
Dothan, AL
04.2022 - 02.2024
- Sweep and mop floors, hallways, lobbies, restrooms, offices and other areas.
- Dust furniture, walls, machines and equipment.
- Empty wastebaskets and replace liners.
- Clean windows, glass partitions and mirrors using soapy water or other cleaners, sponges and squeegees.
- Check restroom supplies levels; replenish supplies as needed.
- Transport trash to disposal area at end of shift.
Security Officer
DSI Services
Dothan , AL
09.2021 - 11.2021
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Provided escorts for visitors as needed throughout the facility.
Cashier
Dollar General
Dothan, AL
09.2021 - 10.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
Cashier
Murphy USA
Dothan, AL
08.2021 - 10.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
Customer Service Representative
Roses Discount Store
Dothan, AL
12.2020 - 04.2021
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Excelled in exceeding daily credit card application goals.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Promoted available products and services to customers during service, account management and order calls.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Stock Associate
Walmart
Dothan , AL
08.2020 - 10.2020
- Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate.
- Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.
- Assisted customers in locating products throughout the store.
- Stored returned items in designated area according to company policy.
Hospital Housekeeper
Southeast Health
Dothan, AL
02.2020 - 05.2020
- Swept, mopped and waxed floors in patient rooms and public areas of the hospital.
- Cleaned bathrooms, including toilets, sinks, showers, walls and mirrors.
- Stocked shelves with supplies such as toilet paper and soap.
- Sanitized surfaces using chemical cleaners to prevent spread of germs.
- Emptied trash cans and replaced liners.
- Replenished towels and other amenities in patient rooms daily.
- Dusted window sills, ledges, furniture, vents and other hard-to-reach areas.
Elderly Caregiver
Southcare Specialty Services
Daleville, AL
01.2019 - 10.2019
- Provided companionship and emotional support to elderly clients.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Ensured safety of clients in their home environment by using appropriate equipment and techniques.
- Transported clients to doctor appointments or other necessary outings.
- Communicated effectively with family members on progress of client's health condition.
- Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
- Administered medications according to physician instructions.
Cashier
Kentucky Fried Chicken
Dothan, AL
09.2018 - 12.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
Deli Clerk
Sunstop Market
Headland , AL
04.2018 - 07.2018
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Stocked shelves with fresh items daily.
- Rotated product on shelves to ensure freshness.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
Cashier
Winn Dixie
Dothan, AL
08.2013 - 06.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Offered customers carry-out service at completion of transaction.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Trained new team members in cash register operation, stock procedures, and customer services.
Cashier
Raceway Gas Station
Dothan , AL
01.2016 - 05.2016
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Issued receipts, refunds, credits or change due to customers.
Elderly Caregiver
Home Instead
Dothan, AL
01.2016 - 05.2016
- Provided companionship and emotional support to elderly clients.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Monitored vital signs and reported changes to medical team.
- Ensured safety of clients in their home environment by using appropriate equipment and techniques.
- Transported clients to doctor appointments or other necessary outings.
- Administered medications according to physician instructions.
Nurse Technician
Southeast Medical Center
Dothan, AL
11.2014 - 10.2015
- Assisted nurses with patient care activities such as bathing, dressing and feeding.
- Performed vital sign measurements including pulse rate, temperature, blood pressure and respiration.
- Collected specimens for laboratory testing.
- Observed patients' physical condition and reported changes to nursing staff.
- Maintained accurate records of patient care services provided in accordance with hospital policies.
- Answered call lights promptly to respond to patient needs in a timely manner.
- Maintained a safe environment by adhering to infection control protocols and safety standards.
- Assisted with transferring patients from beds to wheelchairs or strhers using proper techniques.
- Provided assistance with ambulation, range-of-motion exercises and other rehabilitative activities.
- Performed basic clerical tasks such as filing documents, answering phones and scheduling appointments.
Education
LPN Certificate - Nursing
George C Wallace Community College
Dothan, AL05-2015
Some College (No Degree) - Child Development
George C Wallace Community College
Dothan, ALSome College (No Degree) - Medical Insurance Billing
Florida Career College
West Palm Beach, FLSkills
- Medical care support
- Documentation And Reporting
- Relationship Building
- Patient Advocacy
- Basic Housekeeping
- Client safety and first aid
- Customer Engagement
- Returns processing
- Computer Skills
- Conflict Resolution
- POS Systems
- Dependable and reliable
- Money Handling
- Quick-learning
- Workstation organization
- Customer Service
- Great communication skills
Affiliations
- I LOVE TO SING DANCE AND PLAY WITH MY CHILDREN.
- SOCCER AND CHEER MOM
Certification
- CPR CERTIFIED
Timeline
Elderly Caregiver
Precious Homecare
03.2024 - Current
Caregiver
First Light Home Healthcare
03.2024 - 06.2024
Caregiver
Cornerstone Caregiving
01.2024 - Current
Receiver
Burlington Coat Factory Department Store
08.2023 - 05.2024
Caregiver
Sunbridge Healthcare
10.2022 - 02.2024
Janitorial Cleaner
Park Coin Laundry
04.2022 - 02.2024
Security Officer
DSI Services
09.2021 - 11.2021
Cashier
Dollar General
09.2021 - 10.2021
Cashier
Murphy USA
08.2021 - 10.2021
Customer Service Representative
Roses Discount Store
12.2020 - 04.2021
Stock Associate
Walmart
08.2020 - 10.2020
Hospital Housekeeper
Southeast Health
02.2020 - 05.2020
Elderly Caregiver
Southcare Specialty Services
01.2019 - 10.2019
Cashier
Kentucky Fried Chicken
09.2018 - 12.2018
Deli Clerk
Sunstop Market
04.2018 - 07.2018
Cashier
Raceway Gas Station
01.2016 - 05.2016
Elderly Caregiver
Home Instead
01.2016 - 05.2016
Nurse Technician
Southeast Medical Center
11.2014 - 10.2015
Cashier
Winn Dixie
08.2013 - 06.2018
LPN Certificate - Nursing
George C Wallace Community College
Some College (No Degree) - Child Development
George C Wallace Community College
Some College (No Degree) - Medical Insurance Billing
Florida Career College