Joy Adams
Detroit,MI
Summary
Innovative and dedicated with a strong background in building customer relationships as a bartender and waitress. Seeking a position to improve customer experiences, drive sales goals, and enhance industry knowledge. Passionate about delivering exceptional service and eager to build a successful career
Overview
10
10
years of professional experience
Work History
Bartender and Waitress
Toro Cigar and Martini Bar
03.2023 - Current
- Maintained positive-customer-first attitude while exceeding sales targets daily
- Prepared custom alcoholic and non-alcoholic beverages for patrons in a timely, accurate manner
- Executed cash and credit transactions by ensuring that transaction totals matched recorded receipt totals.
Bartender and Grill Manager
Playoffs Sports Bar
07.2020 - 11.2022
- Took classes and became Tipp Certified
- Trained new employees on grill and bartending
- Managed Bar, Grill, and floor independently 3 nights a week
- Perfect attendance and tardiness record.
Xushi Ko
03.2015 - 03.2020
- Implemented new procedures and technologies that improved efficiency and streamlined operations
- Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
Education
Diploma -
Annapolis High School
06.2001
Skills
- Organized
- Sales
- Customer-Oriented
- Communication
- Problem-solving
- Team Relations
- Strong multitasking
- Highly reliable
References
Available upon request.
Timeline
Bartender and Waitress
Toro Cigar and Martini Bar
03.2023 - Current
Bartender and Grill Manager
Playoffs Sports Bar
07.2020 - 11.2022
Xushi Ko
03.2015 - 03.2020
Diploma -
Annapolis High School
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