Joy Albayeros

Manage high-volume incoming calls and schedule appointments efficiently for veterinary and boarding services

Greet clients, check patients in and out, and ensure a positive customer experience

Process payments, invoices, medication refills, and online approvals accurately

Maintain patient records by uploading forms, scanning charts, and updating medical information

Communicate with veterinarians and staff regarding client concerns, messages, and treatment follow-ups

Prepare daily appointment schedules and boarding accommodations for incoming pets

Assist veterinary staff with animal handling and patient support when needed

Support boarding department operations and end-of-day procedures

Demonstrate strong communication

• Supervise students during lunch and extended care to ensure their safety at all times. Monitor and assist children going to the bathroom, monitor and assist children using the drinking faucet, monitor and maintain proper teacher-to-student ratio. Assist in implementing the daily program under the supervision of the team lead, help with general housekeeping tasks as needed, responsible for the set up and cleanliness of the auditorium prior to the arrival and departure of students. Assist in supervision during outdoor play, assist in overall classroom behavior, maintain professional attitude and loyalty to the school at all times. Submit a weekly lesson plan to the principle/team lead, treat all children with respect, and maintain a friendly and positive attitude towards parents, students, and fellow staff.

• Check in members, answer all incoming calls(transfer calls appropriately) helping members with needs, filing, making copies, scheduling appointments, CPR Certified, projects from managers.

• Answer all incoming calls and transfer appropriately, assist residents in their needs, respond to all emergencies, filing, making copies as necessary, schedule appointments, write up work orders, computer tasks/data entry using Excel, Microsoft Word, assist Activities Director when schedule permits, CPR certified, Compile medical record files.