JOY ANN NARANJO
Baytown,TX
Summary
Creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic. Furthermore, I am enthusiastic employee willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
17
17
years of professional experience
Work History
Data Entry Clerk
Bellaire Security LLC
08.2022 - 05.2024
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Shipping and Receiving Clerk
The Ups Store
01.2022 - 07.2022
- Sold stamps and money orders
- Registered, certified, and insured parcels and letters
- Maintained accurate records of deliveries
- Met schedules for the collection and return of mail
- Bundled mail in preparation for delivery or transportation to relay boxes
- Supervised other clerical staff and provided training and orientation to new staff
- Trained and assisted staff with computer usage.
- Greeted customers and offered assistance for increased customer satisfaction.
- Worked varied hours to meet seasonal and business needs.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Inspected merchandise and sent damaged pieces for repair before shipment.
Cashier
The Egg and I
04.2018 - 10.2018
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
- Assisted customers with prompt and polite support in-person and via telephone
- Worked closely with a wide range of customers, asked questions, collected information and assessed needs
- Created performance reports covering cashier sales totals and account profiles
- Used cash registers and credit card machines to cash out customers, handling up to $200 in cash per event
- Demonstrated awareness of liability issues by confirming legal drinking age and discontinuing service to intoxicated guests
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Engaged in friendly conversation with guests to build rapport and facilitate repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Food Server
Schlotzky's
01.2018 - 04.2018
- Prepared dough, following recipe
- Ordered and took delivery of supplies
- Scheduled activities and equipment used with managers, using information about daily menus to help coordinate cooking times
- Washed, cut, and prepared foods designated for cooking
- Served orders to customers at windows, counters, or tables
- Prepared and served beverages, such as coffee or fountain drinks
- Measured ingredients required for specific food items being prepared
- Prepared specialty foods, such as pizzas, fish and chips, sandwiches, or tacos, following specific methods that usually require short preparation times
- Cleaned food preparation areas, cooking surfaces, and utensils
- Maintained sanitation, health, and safety standards in work areas.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Machine Operator
Kateline Plastic Inc
09.2007 - 02.2009
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
Education
High School Diploma -
Pugad Lawin Highschool
Philippines03.2007
Skills
- Cashier
- Customer Service Representative
- Team Leader
- Active Listening
- Time Management
- Data accuracy
- Accuracy and Attention to Detail
- Data Entry
- Communicating with Supervisors, Peers, or Subordinates
- Self-Motivated and Independent
- Attention to Detail
- Shipping and receiving
- Heavy Lifting
- Punctual and Reliable
- Effective Communication
Additional Information
I am the spouse of a disable military combat veteran.
Languages
tagalog
Native or Bilingual
ilocano
Full Professional
Timeline
Data Entry Clerk
Bellaire Security LLC
08.2022 - 05.2024
Shipping and Receiving Clerk
The Ups Store
01.2022 - 07.2022
Cashier
The Egg and I
04.2018 - 10.2018
Food Server
Schlotzky's
01.2018 - 04.2018
Machine Operator
Kateline Plastic Inc
09.2007 - 02.2009
High School Diploma -
Pugad Lawin Highschool