Summary
Work History
Education
Skills
Websites
References
Timeline
Generic

Joy Baldwin

Mount Pleasant,Texas

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Work History

Financial Assistant, Accounting

Mill’s Flower Boutique
  • Account management in QuickBooks
  • Customer service in the gift shop
  • Took phone and online orders
  • Deliveries, as needed.

Assistant to Financial Broker

Hightower Financial Services
  • Created documents for financial transactions
  • Communicated with investors and investment companies
  • General office management.

Office Manager

Taylor Glass
  • Payroll
  • Invoicing, receiving payments and posting in QuickBooks
  • Scheduling jobs for contractors
  • Ordered supplies and products.

Office Administrator

Capital Property Management
  • Posted rental income to ledger
  • Contacted contractors to schedule repairs
  • Notified utility companies to schedule service on behalf of contractors
  • Ran credit reports and performed background checks
  • Prepared tenant lease agreements, acquired their signatures, and distributed property keys.

Escrow Officer

Stewart Title Company
  • Marketing strategies to establish new customers and maintain current clients from various banks, mortgage companies, and real estate agents
  • Procured all necessary documents required by title underwriter and lender, i.e
  • Obtaining mortgage payoffs, tax certificates, homeowner’s insurance, land survey, Abstract of Judgments, property tax liens, federal tax liens, and any additional requirements to insure a clear land title policy
  • Scheduled closing dates with lender and real estate agents
  • Accountable for proper signatures on all closing documents and notarizing same
  • Obtaining confirmation to disburse all monies after closing transactions.

Education

Bachelor’s Degree in Business -

University of Texas at Tyler
05.1981

Associate of Applied Science in Business – Paralegal -

Tyler Junior College
05.1979

Skills

  • Accounting System Oversight
  • Document Management
  • Investment Strategies
  • Expense Tracking
  • Customer Service
  • Document Analysis
  • Payroll Administration
  • Documentation Skills

References

  • Debbie Thornal, 512-925-9292, Professional and personal reference
  • Leesa Ray, 903-658-8320, Professional and personal reference
  • Wilson Renfroe, 903-279-7226, Personal reference.

Timeline

Financial Assistant, Accounting

Mill’s Flower Boutique

Assistant to Financial Broker

Hightower Financial Services

Office Manager

Taylor Glass

Office Administrator

Capital Property Management

Escrow Officer

Stewart Title Company

Bachelor’s Degree in Business -

University of Texas at Tyler

Associate of Applied Science in Business – Paralegal -

Tyler Junior College

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Joy Baldwin