Innovative and adaptable administrator with over 10 years of experience developing and overseeing academic programs, policies, and initiatives. Well-versed in student affairs, academic affairs, online learning, adult learners, and enrollment management. Able to build and strengthen trusted relationships and teams at all levels to successfully guide decision-making and create programs that meet student needs and comply with regulatory standards.
Hi, I’m
Joy B. Fieulleteau
Lake Mary,FL
Summary
Overview
17
years of professional experience
Work History
Valencia CollegeOrlando, Florida
Professor, Student Life Skills
08.2012 - Current
Job overview
- Teach, lecture sections, and oversee laboratory sections in Student Life Skills (SLS) program.
- Mentored students in courses including College Survival Skills, New Student Experience, Personal Development, Career Development, Job Search, Leadership Development, Career, and Life Planning, and Service Learning.
- Evaluated and addressed student needs to achieve student pass rate above 75%.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Established and maintained inclusive, collegial and collaborative culture within classroom.
- Used different learning modes and types of technology to engage students in achieving learning outcomes.
- Collaborated with tutoring, enrollment, testing and advising services to support students.
- Instructed and evaluated students in classroom in alignment with college mission by incorporating innovative teaching and learning strategies.
- Provided students with constructive, encouraging and corrective feedback.
- Created dynamic learning environment that valued instructor and student interaction.
- Shifted between informal and formal methods of teaching to create multi-layered web of learning incorporating experiments, practical activities, discussions and projects into lessons.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation
Valencia CollegeOrlando, Florida
Assistant Director
05.2015 - 05.2021
Job overview
- Worked closely with director to provide effective assistance for specific aspects of program operation.
- Offered mentoring, financial assistance, academic support, and leadership development to students with risk factors.
- Collaborated with faculty, program deans, and academic services team to successfully create course carousel that helps arrange courses in cohesive sequence for students during their first year at college.
- Supervised four academic advisors and two staff assistants.
- Conducted performance reviews to provide feedback to staff for improvements.
- Led Semester Pre-Planning meetings.
- Chaired Appeals committee each semester.
- Coordinated annual team professional development.
- Initiated monthly report based on advisor reviews to provide Valencia leadership with current enrollment, demographics, and student compliance rates with 100% accuracy.
- Maintained internal and external partnerships to promote engagement.
- Spearheaded annual BTS Signature events and service-learning projects like quarterly Adopt Highway programs, providing mentorship opportunities for students.
- Designed online BTS Canvas Course to ensure students remained fully engaged and prepared for college during pandemic.
- Developed and facilitated Math Buddies, Peer Mentorship program designed to help students enrolled in developmental math to successfully complete course, improving pass rate of students to 74% in year 1 and 85% in year 2.
- Assisted program manager with developing budget and schedule.
- Assessed risks and develop mitigation plans.
- Conducted various surveys, including student satisfaction and satisfaction with various program activities. Improved program offerings based on changing trends, student feedback, directives from college administrators.
Valencia CollegeOrlando, Florida
Academic Advisor
12.2011 - 06.2012
Job overview
- Counseled students, meeting regularly to study paths to degree attainment and assist students in course registration.
- Kept precise records of student coursework.
- Advised students working with difficult courses or life challenges with potential of interrupting degree completion to develop specific course paths and implement timetables that addressed individual needs, evaluating methodological fidelity and effectiveness of course paths and study programs.
- Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
- Maintained student database and electronic records for each student contact.
- Answered student inquiries and resolved problems related to curriculum and course prerequisites.
- Educated students on course selection to align with career goals.
- Mentored students, offering advice and support on topic selection, appropriateness and academic value.
- Provided support and guidance to students experiencing academic and personal troubles.
- Advised students individually and in groups on academic programs for individual interests.
- Coordinated follow up and student outreach to monitor academic progress for at-risk students.
- Conducted seminars, workshops, and educational presentations for enrichment opportunities for students.
- Reviewed student files to meet deadlines for completing various graduation requirements.
- Facilitated academic and cognitive assessments to provide resource referrals according to individualized needs.
Education
John Jay College of City University of New YorkNew York, NY
Master of Public Administration from Operations Management
05.2001
University Overview
Iona UniversityNew Rochelle, NY
Bachelor of Arts from Psychology
02.1993
University Overview
Skills
Summary
Innovative, adaptable administrator with over 15 years of experience in developing and overseeing academic programs, policies, and initiatives to monitor performance of community programs and services Able to build and strengthen trusted relationships and teams at all levels to successfully guide decision-making and create programs that meet needs of at-risk youth and comply with regulatory standards
- Verbal Communication Skills
- Proficient in
- Microsoft Office, Canvas, Banner, and Qualtrics
- Analytical Skills
Accomplishments
Accomplishments
- Achieved 75% pass rate. Consistently attained student feedback above 3.5 out of 4 in instruction, organization, learning outcomes, and assessment.
- Recommended students to receive financial awards in the form of scholarships from transfer schools and private foundations, of which 60% received awards.
- Consistently received student feedback above 3.5 out of 4 in instruction, organization, learning outcomes, and assessment.
- Designed an online Canvas Course to ensure students were oriented, fully engaged, and prepared for college during the pandemic.
- Developed and oversaw Math Buddies, a Peer Mentorship program designed to help students enrolled in developmental math to complete courses, improving the pass rate of students from 67% to 74% in year 1 and 85% of goal in year 2.
- Retained 50% of students by conducting Exit interviews and successfully convincing students to remain in the program.
Affiliations
Affiliations
Valencia Foundation Scholarship
Student Affairs - Civic Engagement
Student Development - Annual Community Service Fair Planning
Service Learning Advisory Council
Timeline
Assistant Director
Valencia College
05.2015 - 05.2021
Professor, Student Life Skills
Valencia College
08.2012 - Current
Academic Advisor
Valencia College
12.2011 - 06.2012
John Jay College of City University of New York
Master of Public Administration from Operations Management
Iona University
Bachelor of Arts from Psychology
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