Joy Blackwell-White

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Proven ability to learn quickly and adapt to new situations.
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Paid attention to detail while completing assignments.

• Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
• Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
• Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
• Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
• Maintained a high driver rating through excellent communication and navigational skills.
• Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
• Picked up riders at designated locations and greeted upon vehicle entry.
• Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.

• Provided emotional support to enhance well-being and coping skills.
• Worked with individuals with special needs to increase social skills and independence.
• Ensured safety at all times by monitoring environments closely for potential hazards or challenges related to individual conditions or limitations.
• Provided assistance to individuals with disabilities by helping with activities of daily living.
• Prepared meals and snacks to provide proper nutrition and hydration.
• Developed strong relationships with families, providing regular updates on progress and addressing any concerns promptly.
• Kept complete and accurate records, documenting care and patient progress.
• Maintained detailed records of student performance, goals, and interventions for ongoing evaluation and adjustment of IEPs.
• Prepared meals and snacks and fed clients.
• Offered support to assist with supervising special needs individuals in home.

• Offered companionship and kindness to elderly patients.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Maintained clean, safe, and well-organized patient environment.
• Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
• Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
• Provided safe mobility support to help patients move around personal and public spaces.
• Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
• Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
• Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
• Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
• Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
• Transported individuals to events and activities, medical appointments, and shopping trips.
• Conducted regular home safety checks to identify potential hazards ensuring a secure environment for the elderly.
• Implemented cognitive stimulation techniques like puzzles or memory games helping slow down cognitive decline in senior clients.
• Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
• Ensured timely completion of errands for clients, including grocery shopping, appointments, and personal affairs management.
• Provided transportation services for clients to attend medical appointments or engage in community activities safely.
• Collaborated with healthcare professionals to develop personalized care plans for each client, addressing specific needs and goals.
• Maintained clean and safe living environments, significantly reducing risk of falls and infections.
• Administered medications to ensure timely healthcare for each resident.
• Enhanced residents' day-to-day experiences by listening to their stories and providing companionship.
• Assisted with personal care tasks, preserving residents' dignity and promoting independence.
• Facilitated mobility, aiding residents in moving around to promote physical health.
• Improved elderly residents' quality of life by providing compassionate daily care and companionship.
• Coordinated with external healthcare providers to arrange appointments and transportation, ensuring comprehensive care.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Provided compassionate and patient-focused care to cultivate well-being.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Assisted with daily living activities, running errands, and household chores.
• Monitored clients' overall health and well-being and noted significant changes.
• Maintained strong connections within caregiver community to gain continuous knowledge.
• Transported clients to and from medical appointments with safety and efficiency.
• Recorded status and duties completed in logbooks for management.
• Handled incoming mail, bills and invoices and completed appropriate actions.
• Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
• Maintained entire family's schedule and organized events.

Drive child to school,

Pick child up from school

Drive child to different classes and activities and stay with him

Pick up dinner for family

Drive child home

• Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
• Developed strong relationships with clients, earning trust through reliability and attention to detail.
• Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
• Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
• Sanitized apartments after move-out or prior to move-in.
• Provided excellent house cleaning and maid services to clients.
• Adhered to professional house cleaning checklist.
• Provided exceptional customer service, addressing concerns and customizing services to meet individual needs.
• Trained new employees on company policies and procedures, fostering a positive work environment built on shared knowledge and teamwork.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Dusted picture frames and wall hangings with cloth.
• Washed and put away kitchen dishes, utensils and glassware.
• Sorted, laundered and put away various laundry items.
• Collected trash and moved garbage cans from kitchen areas to pick-up stations.
• Maintained a high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.

• Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
• Delivered excellent customer service experiences by addressing concerns promptly and professionally.
• Trained cafe employees to consistently exceed customers' expectations and provide superior service.
• Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
• Handled business administration functions such as payroll, cash register counting, and supply ordering.
• Ensured compliance with food safety regulations by implementing strict sanitation protocols and employee training initiatives.
• Worked closely with kitchen staff to ensure menu items were prepared efficiently while maintaining quality standards.
• Secured daily cash by verifying totals and making nightly deposits.
• Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Restocked and organized merchandise in front lanes.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.

• Managed a high volume of calls daily while maintaining professionalism and efficiency.
• Answered calls, took messages, and transferred calls to correct individuals.
• Completed daily cold calling and outreach to build sales pipeline.
• Generated new leads through targeted cold calling efforts, expanding the company''s client base.
• Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
• Qualified leads and set up customer appointments for outside sales team.
• Followed up with customers to solicit further sales.