Joy Blount
A Generous Heart Home Care
Norfolk,Virginia
7
years of professional experience
Reliable and knowledgeable administrative professional offering several years of experience in administrative settings and customer service. Highly efficient at data entry, problem-solving, and communication skills.
Work History
Personal Care Assistant
3 Years 3 Months- Oversaw personal care routines, prioritizing patient comfort and safety in home care settings
- Collaborate with healthcare teams to implement and adapt care plans for evolving patient needs
- Enhance patient quality of life by balancing medical care with emotional support
- Maintained accurate health records by documenting patient progress and vital signs
- Promote patient independence through supportive daily activities
Private Nanny
5 Months- Supervised daily activities, ensuring safety and well-being for children in care.
- Monitored behavioral patterns, implementing positive reinforcement techniques effectively.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Led indoor and outdoor activities to entertain and occupy children.
Receptionist
1 Year- Managed visitor and badge logs, ensuring accurate tracking and security compliance
- Streamlined front desk operations, enhancing visitor experience and team communication
- Implemented efficient filing systems, reducing document retrieval time substantially
- Maintained meticulous records, ensuring data accuracy
- Coordinated meetings and scheduling various activities
- Provided warm, professional welcome to clients and visitors
- Assisted various departments with administrative tasks, contributing to overall office efficiency
Personal Shopper
1 Year- Placed completed orders in labeled, temperature-appropriate storage pending customer pickup.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Assisted clients in managing returns and exchanges, ensuring a hassle-free process that maintained their trust in service.
Administrative Assistant
1 Year- Managed front desk, ensuring secure entry and exit of employees and visitors
- Organized and maintained filing systems, supporting efficient office operations
- Executed diverse tasks using Microsoft Office and Excel, showcasing adaptability
- Organized and maintained filing systems, improving office operation efficiency
- Assisted management by adapting to dynamic priorities, contributing to team productivity
Customer Service Representative
7 Months- Resolved package issues for customers through prompt and effective communication
- Handled customer calls, resolving package issues swiftly and effectively
- Managed a large volume of inquiries, ensuring efficient resolution of complex problems
Customer Service Associate
1 Year 6 Months- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Maintained a safe and sanitary environment by conducting regular disinfecting and cleaning measures.
Education
High School Diploma
Skills
Patient care
Meal preparation
Customer service
Data entry
Food preparation
Cash handling
Timeline
Private Nanny
Miranda H.
01.2026 - 06.2026Read More
Receptionist
PRA Group/Adecco
01.2024 - 01.2025Read More
Personal Care Assistant
A Generous Heart Home Care
05.2023 - CurrentRead More
Personal Shopper
Walmart
02.2022 - 02.2023Read More
Administrative Assistant
Versability Resources
04.2021 - 04.2022Read More
Customer Service Representative
Alorica
08.2020 - 03.2021Read More
Customer Service Associate
Wawa
05.2019 - 11.2020Read More
Phoebus High School
High School Diploma
Read More