Summary
Work History
Education
Skills
Timeline
Generic

Joy Boatright

Administrative Assistant
Spring Lake,NC

Summary

Talented Inside sales rep and Administrative assistant, successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets. Highly experienced known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Work History

Outside Sales Representative

A1 Supply Co.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Negotiated terms and contracts with clients to maintain profitable sales.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Collaborated with internal teams to fulfill orders and meet customer needs
  • Built strong client rapport to establish diversified network of connections.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Monitored competitor activities to maintain competitive advantage.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Utilized customer feedback to identify new product opportunities and market trends.
  • Built relationships with customers and community to promote long term business growth.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Quoted prices, credit terms and other bid specifications.

Inside Sales Representative

Colonial Materials
  • Answered customers' questions regarding products, prices, and availability.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Set up new accounts, established customer credit and set up payment methods.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Used CRM software to maintain detailed contact logs and account records.
  • Prepared and submitted reports to keep management informed of sales activities and progress.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Developed and implemented sales strategies to increase customer loyalty and retention.
  • Utilized data and analytics to identify target markets and understand customer needs.
  • Quoted prices, credit terms and other bid specifications.
  • Built relationships with customers and community to promote long term business growth.
  • Contributed to team objectives in fast-paced environment.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Set and achieved company defined sales goals.
  • Achieved or exceeded company-defined sales quotas.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Informed customers of promotions to increase sales productivity and volume.
  • Negotiated prices, terms of sales and service agreements.
  • Recorded accurate and efficient records in customer database.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Maintained current knowledge of evolving changes in marketplace.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Met existing customers to review current services and expand sales opportunities.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.

Administrative Assistant/Inside Sales Representative

L&W Supply
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Built relationships with customers and community to promote long term business growth.
  • Contributed to team objectives in fast-paced environment.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Negotiated prices, terms of sales and service agreements.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Met existing customers to review current services and expand sales opportunities.
  • Recorded accurate and efficient records in customer database.
  • Quoted prices, credit terms and other bid specifications.
  • Kept updated pricing information in Vendavo for customers in the Triangle/Triad area
  • Worked with dispatch to set up deliveries for customers

Education

Associate of Science - Medical Transcription

Southwest Florida College
Fort Myers, FL
07.2001

Skills

  • Verbal and Written Communication
  • Client Account Management
  • Strong Business Acumen
  • Superior Organizational Skills
  • Account Management
  • Revenue and Profit Maximization
  • Sales Proposal Creation
  • MS Office Proficiency
  • Strategic Negotiations
  • Territory Assignments
  • Report Generation
  • Lead Prospecting
  • Sales Strategies
  • Contract Negotiation
  • Profit Margins
  • Prospect Qualification
  • Relationship Cultivation
  • CRM Tracking
  • Appointment Setting
  • Lead Generation
  • Analytical Problem Solver
  • Team-Building Expertise
  • Motivated Team Player
  • Sales Presentation
  • Basic Math Functions
  • Strong Communication and Interpersonal Skills
  • Product or Services Sales
  • Exceptional Time Management
  • Reasoning Ability
  • Excellent Presentation Skills
  • Phone and Email Etiquette
  • Team Leadership
  • Client Relationship Development
  • Analytical Thinking
  • Sales Management
  • Records Management
  • Customizable Solutions
  • Multitasking Abilities
  • Cold Calling
  • Customer-Focused Service
  • Upselling Techniques
  • Hospitality and Accommodation
  • Accurate Records and Reports
  • Merchandising Proficiency
  • Customer Service and Assistance
  • Documentation

Timeline

Outside Sales Representative

A1 Supply Co.

Inside Sales Representative

Colonial Materials

Administrative Assistant/Inside Sales Representative

L&W Supply

Associate of Science - Medical Transcription

Southwest Florida College

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Joy BoatrightAdministrative Assistant