Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Joy Body

Naperville,IL

Summary

Accomplished medical assistant with a track record of excellence, awarded Employee of the Month for exceptional service. Experienced in mentoring peers, fostering a collaborative work environment. Effective problem solver with a focus on improving patient satisfaction. Recognized for consistently positive feedback from patients.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Medical Assistant

Rush Hospital
03.2025 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Certified Medical Assistant

IU Health Methodist & University Hospital
10.2021 - Current

CNA - Certified Nursing Assistant

Cardon-Greenwood
03.2019 - Current
  • Provide care

OB Technician

Lifeline Stem Cell
07.2020 - 07.2021

Lab Assistant

Mid America Clinical Laboratories
09.2018 - 08.2019

Laboratory Assistant/Phlebotomist

PCL Alverno
10.2017 - 08.2018
  • Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
  • Process specimen, complete data entry, laboratory result interpretation, specimen labeling and store in proper location.
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
  • Conducted mandated health screenings, physicals and special education assessments.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Measured urine and delivered specimens to lab.

File Clerk

Dimplex Of North America
01.2015 - 09.2017
  • Responded to internal and external requests for information.
  • Prepared new files and assigned tracking identification numbers.
  • Followed-up with staff and customers regarding missing or needed information.
  • Created reports, correspondence and spreadsheets with Microsoft Office programs.
  • Examined, categorized and sorted incoming documents.
  • Tracked incoming and outgoing files and materials.
  • Corresponded with clients through email, telephone, or postal mail.
  • Scanned physical files into digital records.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.

Shipping Associate

Amazon Fulfilment Center
12.2012 - 12.2014
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Packed and labeled boxes with maximum efficiency.
  • Picked up incoming stock and delivered materials to designated locations.
  • Communicated with dispatchers, warehouses and customers regarding outgoing orders.
  • Led warehouse improvement initiatives to advance operational efficiencies.

Legal Assistant

Humphrey County Courthouse
11.2005 - 02.2012
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.

Trimmer

Confish-Isola
11.2007 - 11.2010
  • Used hand tools to complete delicate work.

Education

High School Diploma -

Christian High School
Townsend, GA

No Degree - Healthcare Administrators

University of Phoenix
Tempe, AZ

Paralegal Studies

DePaul University
Chicago, IL
08.2025

Certificate -

Indiana School of Phlebotomy
Indianapolis, IN
05.2021

Certificate - Phlebotomy

Medtech College
Indiana, PA
12.2019

Skills

  • Hand tools (10 years)
  • Materials
  • Data Entry (10 years)
  • Warehouse experience
  • Office (10 years)
  • Spreadsheets (10 years)
  • Analysis skills
  • Business development
  • Personnel
  • Editing
  • Experience Administering Injections (7 years)
  • EMR Systems
  • Medical records review (5 years)
  • Email (5 years)
  • Epic
  • Time management
  • Human resources
  • Medical laboratory procedures (5 years)
  • Anatomy Knowledge (3 years)
  • Triage
  • Nursing (5 years)
  • Medical terminology
  • Interpretation
  • Quality Assurance
  • Proofreading
  • Sales
  • Lab testing (3 years)
  • Phlebotomy (7 years)
  • Specimen labeling
  • Vital Signs (7 years)
  • Mail
  • Blood specimen storage (3 years)
  • Clients
  • Specimen collection (7 years)
  • Microsoft Office programs
  • Telephone (8 years)
  • Medical office experience
  • Medical Scheduling
  • Vital signs
  • Negotiation
  • Blood sampling
  • Specimen collecting (5 years)
  • Laboratory procedures (5 years)

Certification

  • Medical Assistant June 2021 to Present
  • BLS Certification
  • State Tested Nursing Assistant
  • Certified Medical Assistant
  • RMA
  • CPR Certification
  • CCMA Certification
  • NRCMA
  • Certified Phlebotomy Technician
  • Certified Nursing Assistant (CNA)
  • CPR
  • ACLS Certification

Additional Information

Medical Assistant

Timeline

Medical Assistant

Rush Hospital
03.2025 - Current

Certified Medical Assistant

IU Health Methodist & University Hospital
10.2021 - Current

OB Technician

Lifeline Stem Cell
07.2020 - 07.2021

CNA - Certified Nursing Assistant

Cardon-Greenwood
03.2019 - Current

Lab Assistant

Mid America Clinical Laboratories
09.2018 - 08.2019

Laboratory Assistant/Phlebotomist

PCL Alverno
10.2017 - 08.2018

File Clerk

Dimplex Of North America
01.2015 - 09.2017

Shipping Associate

Amazon Fulfilment Center
12.2012 - 12.2014

Trimmer

Confish-Isola
11.2007 - 11.2010

Legal Assistant

Humphrey County Courthouse
11.2005 - 02.2012

High School Diploma -

Christian High School

No Degree - Healthcare Administrators

University of Phoenix

Paralegal Studies

DePaul University

Certificate -

Indiana School of Phlebotomy

Certificate - Phlebotomy

Medtech College

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