Joy Broussard
Fredricksburg,VA
Summary
Highly experienced Instructor-Led Trainer (ILT) and Virtual Instructor Led Trainer (VILT). Expert at developing, administrating, and managing various Virginia government training curricula and Learning Management Systems (LMS) with over eight years of experience. Exceptional at utilizing web-based software such as Blackboard, Articulate, Captivate, Microsoft TEAMS, Zoom, and more. WIth a background in full-cycle development of more than twenty-five interactive synchronous and asynchronous online video tutorials and training modules. Accomplishments include creating more than eighty-three deliverables, such as scenario/role-based training, study and job skills guides, employee aids, instructor guides, training manuals, and various types of learning material.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Instructional Designer/Training Specialist
Communications Resources Inc./CRI
Alexandria, VA
08.2022 - Current
- Design, develop, update, and maintain customized Learning Management Systems (LMS) and content management systems for the entire company
- Facilitate and lead meetings with Subject Matter Experts (SMEs) and specialists in creating, updating, and maintaining all relevant informational, instructional, and training materials for all levels of proprietary surveillance software users
- Present and provide in-person, remote, and overseas embassy training sessions, and courses to all workstreams in all types of company cyber security software
- Mentor and develop training team members in incorporate company-adapted ADDIE method in all aspects of curriculum development, content creation, and instructional sessions of all parts of company-wide training software and programs.
Instructional Designer
Berkshire Hathaway/Northern Natural Gas
05.2021 - 08.2022
- Managed and collaborated with stakeholders, managers, SMEs, and multiple departments to prioritize, organize, and develop learning materials for natural gas pipeline technicians, natural gas engineers, and gas operators
- Developed, storyboarded, edited, revised, published, and launched synchronous and asynchronous train-the-trainer sessions for company-wide gas pipelines training program.
Instructional Designer/Web-based Training Host
National Rural Utilities Cooperative Finance Corp
01.2020 - 11.2021
- Developed engaging learning webinars, video vignettes, activities, online tutorials, job aids, employee coursework, learning modules, training curriculum both in-person and remotely
- Collaborated with SMEs in the finance and energy industries to identify and deliver training and development needs of the internal company and external cooperative members.
Co-owner and Training Developer
Twin Willows Investment Group
05.2017 - 05.2020
- Organized and led web-based virtual and in-person classroom training of groups of 20-50 real estate professionals and management of real estate companies
- Developed professional synchronous and asynchronous learning development modules and curricula for real estate, business leadership, legal requirements and staff trainings.
Education
Master of Education (M.Ed.) - Curriculum and Instruction, Triple Lit Studies -
University of Texas at Arlington
01.2019
Bachelor of Interdisciplinary Studies (BIS) – Early Childhood to Adult Education -
LeTourneau University
01.2013
Skills
- Office 365
- Articulate Storyline 360
- Adobe Captivate
- Blackboard
- Moodle
- ISpring Suite
- Microsoft TEAMS
- Zoom
- Asan
Certification
- Google UX Design Professional Certification, Coursea, 2/2024
- ScrumMaster (CSM) Certification, Scrum Alliance, 10/2023
- Executive Certificate Instructional Design and Technology, Liberty University, 05/2021
Clearance
Department of Defense Public Trust Clearance
Awards
Graduated Summa Cum Laude
Languages
English
Timeline
Instructional Designer/Training Specialist
Communications Resources Inc./CRI
08.2022 - Current
Instructional Designer
Berkshire Hathaway/Northern Natural Gas
05.2021 - 08.2022
Instructional Designer/Web-based Training Host
National Rural Utilities Cooperative Finance Corp
01.2020 - 11.2021
Co-owner and Training Developer
Twin Willows Investment Group
05.2017 - 05.2020
Master of Education (M.Ed.) - Curriculum and Instruction, Triple Lit Studies -
University of Texas at Arlington
Bachelor of Interdisciplinary Studies (BIS) – Early Childhood to Adult Education -
LeTourneau University
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