Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joy Bufford

Akron,OH

Summary

Experienced Licensed Cosmetologist and Community Employment Secretary with a strong background at United Disability Services. Skilled in client communication, appointment scheduling, and keeping workspaces organized. Combined knowledge of hair care and office support to improve customer experience and daily operations. Able to multitask, solve problems, and provide smooth, efficient service.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Licensed Cosmetologist

Self Employed Web
Akron , OH
08.2009 - Current
  • Scheduled and managed client appointments using booking software.
  • Provided chemical treatments like perms, relaxers, and keratin treatments.
  • Greeted clients warmly and offered refreshments.
  • Took continuing education courses to stay updated on new techniques.
  • Kept supplies stocked and ready for each service.
  • Advised clients on hair care and recommended products.
  • Stayed informed about the latest industry trends.
  • Maintained a clean and safe workstation.
  • Performed haircuts, styling, coloring, highlights, and extensions.
  • Remembered client preferences and special requests.

Community Employment Secretary

United Disability Services
Akron, Ohio
04.2005 - 01.2009
  • Managed filing systems and handled confidential documents.
  • Scheduled meetings, travel, and calendar reminders.
  • Proofread and corrected documents before submission.
  • Answered calls, responded to inquiries, and directed visitors.
  • Ordered supplies and maintained inventory.
  • Took meeting notes and distributed them promptly.
  • Provided administrative support to staff.
  • Sent and distributed mail and packages.
  • Resolved customer inquiries professionally.

Education

Associate of Arts - Education

Stark State College
Akron, OH
05-2022

Bachelor of Arts - Intervention Specialist K-12

The University of Akron
Akron, OH

Skills

  • Client consultation and communication
  • Maintaining a clean and sanitary workstation
  • Time management and appointment scheduling
  • Customer service
  • Product sales and retail knowledge
  • Understanding hair types and textures
  • Scheduling and calendar management
  • Filing and document management
  • Data entry and record-keeping
  • Proofreading and editing
  • Answering and directing calls professionally
  • Problem-solving and multitasking

Certification

  • Associates of Arts from Stark State College. Graduated with distinction.

Timeline

Licensed Cosmetologist

Self Employed Web
08.2009 - Current

Community Employment Secretary

United Disability Services
04.2005 - 01.2009

Associate of Arts - Education

Stark State College

Bachelor of Arts - Intervention Specialist K-12

The University of Akron

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Joy Bufford