Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joy Chihuahua

Little Elm,TX

Summary

Personable, enthusiastic, and experienced Receptionist committed to delivering excellence in all facets of customer service and administrative support.

Inner superpowers: Positivity and Respect

Overview

14
14
years of professional experience

Work History

Small Business Owner

Joy Maker
02.2020 - Current
  • Promote business via social media to generate leads and maximize brand identity.
  • Fulfill customer shipping needs by completing all purchase orders and customer invoices.
  • Interact well with customers to build connections and nurture relationships.
  • Manage purchasing, sales, marketing and customer account operations efficiently.
  • Use machines to engrave customer items with desired wording and images.
  • Perform custom work by using Inkscape software for graphic designs.

Homemaker

Self Employed
02.2013 - Current
  • Address household needs with meal preparation, housekeeping, and transportation.
  • Participate in fun group activities to boost mood, improve overall memory, and provide entertainment.
  • Manage household income, bills, and keep track of everyone's appointments.

Medical Receptionist

Texas Health Resources
03.2009 - 02.2013
  • Managed multi-line phone system and pleasantly greeted patients.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling for multiple physicians.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Managed master calendar and scheduled appointments for physicians based on optimal patient loads and clinician availability.
  • Organized paperwork such as charts and reports for office and patient needs.

Education

Plano Sr High School
Plano, TX
05.1995

Skills

  • Clear Communication
  • Customer Satisfaction
  • Calm and Professional Under Pressure
  • Professional Telephone Demeanor
  • Appointment Booking
  • Strong Typing Skills at 60 wpm
  • Friendly and Respectful

Timeline

Small Business Owner

Joy Maker
02.2020 - Current

Homemaker

Self Employed
02.2013 - Current

Medical Receptionist

Texas Health Resources
03.2009 - 02.2013

Plano Sr High School

Similar Profiles

CREATE PROFILE
Joy Chihuahua