Joy Citro
Cape Coral,FL
Summary
Adept at enhancing vehicle aesthetics and cleanliness, demonstrated through roles at Mister Car Wash and Pete And Danny's Restaurant. Excelled in pressure washing and efficient cleaning, boosting car wash efficiency and customer satisfaction. Skilled in maintaining composure under pressure, ensuring high service standards. Achieved notable repeat business through expert detailing and exceptional service.
Overview
35
35
years of professional experience
Work History
Car Wash Detailer/Office Cleaner
Mister Car Wash
11.2020 - Current
- Improved overall car wash efficiency with meticulous attention to detail in each task.
- Promoted repeat business through exceptional customer service and attention to individual needs.
- Maintained a clean and organized work environment for efficient service delivery.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Conducted thorough inspections before releasing vehicles back to customers, ensuring complete satisfaction with services provided.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained open lines of communication__ with fellow detailers to create a supportive and cooperative work environment.
Handwaxer, Detailer and Cleaner
The Downtowner Car Wash
01.2000 - 10.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
Waitress
Pete And Danny's Restaurant
03.1990 - 01.2000
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
Raritan High School
Hazlet, NJSkills
Pressure Washing
Exterior Washing
Tire Dressing
Vehicle Inspection
Clay Bar Treatment
Efficient cleaning
Expert Detailing
Timeline
Car Wash Detailer/Office Cleaner
Mister Car Wash
11.2020 - Current
Handwaxer, Detailer and Cleaner
The Downtowner Car Wash
01.2000 - 10.2024
Waitress
Pete And Danny's Restaurant
03.1990 - 01.2000
High School Diploma -
Raritan High School