Joy Davis
Jackson,TN
Summary
Self-motivated and adaptable. Highly dependable, ethical and reliable. Works effectively with teams as well as working independently to ensure operational and service excellence. Enthusiastic, eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Overview
16
16
years of professional experience
Work History
Floater/Machine Operator
Bongards' Creameries
Humboldt, TN
04.2021 - 09.2023
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Identify areas where improvements can be made in terms of efficiency or cost savings.
- Prepared machine for production processes by equipping with required tools and parts.
- Troubleshoot malfunctions in equipment or processes.
- Carry out regular safety checks on machinery prior to operation.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Monitored and observed production line to watch for pile-ups and jams.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Lead Refund Coordinator(Remote)
Benevis
Jackson, TN
03.2013 - 08.2020
- Carried out day-day-day duties accurately and efficiently.
- Processed all Patient, Medicaid, Self-Pay and Commercial Insurance refund requests through Sharepoint refund Queue.
- Balanced and reconciled accounts.
- Trained direct reports on department procedures and policies to maximize department effectiveness.
- Communicated effectively with department personnel, patients and insurance companies by email and telephone.
- Utilized Boomerang(software) to manage and confirm patient data, such as insurance,demographic and medical history information.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained excellent attendance record, consistently arriving to work on time.
Dental Insurance Coordinator(semi-remote)
Benevis
Marietta, GA
05.2007 - 03.2013
- Performed insurance verification, pre-certification and pre-authorization.
- Reconciled codes against services rendered.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
- Enforced compliance with organizational policies and federal requirements regarding confidentiality.
- Resolved any discrepancies between patient billing statements and insurance reimbursements.
Education
High School Diploma -
Jackson Central Merry High
Jackson, TN06.1989
Skills
- Insurance Verification
- Dental insurance experience
- Payment posting
- Patient Relations
- Excellent work ethic
- Dental Billing
- Leadership capabilities
- Inspection Processes
- Equipment operations
- Daily log updates
- Equipment Troubleshooting
- Safety Compliance
Timeline
Floater/Machine Operator
Bongards' Creameries
04.2021 - 09.2023
Lead Refund Coordinator(Remote)
Benevis
03.2013 - 08.2020
Dental Insurance Coordinator(semi-remote)
Benevis
05.2007 - 03.2013
High School Diploma -
Jackson Central Merry High
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