Joy Davis
Houston,TX
Overview
23
23
years of professional experience
1
1
Certification
Work History
Transportation
The Rhodes School
05.2017 - Current
- Provided safe transportation of students to and from designated stops for TSA charter schools
- Conducted and maintained logs regarding safety and operational inspections of vehicle fleet.
- Used Carina software and tracking system to manage daily routes, field trips, vehicle maintenance, and passengers
Independent Contractor
UpWork (formerly Odesk) Corporation
04.2014 - Current
- Worked on a contract basis with companies needing temporary or long term commitments for various projects
- Duties included extensive use of Microsoft Word, Excel, Access, and SAP
- Performed data entry and database management
- Payroll processing and auditing
- Web based writing, including corporate materials, and technical articles
Deployment Tech-Temp
Insight Global
01.2014 - 04.2014
- Prepared Laptop for deployment for HISD Power Up initiative
- Performed system imaging as well as configuring unique user settings and testing
- Maintained daily records of deployed systems and inventory through Microsoft Excel
- Assisted students and teachers with laptop setup, password resets, and account troubleshooting on site
Timekeeper/ Accounts Payable
BASF Petrochemicals/Turner Industries
10.2012 - 08.2013
- Provided clerical support in Account Receivable/Payable department
- Timekeeping and auditing weekly payroll
- Tracked and kept a record of vacation and time off requests
- Electronic filing and data entry of financial documents and time sheets
- Other duties included maintaining employee records, change reports and new hire processing
HR assistant
Safety First, Inc
11.2010 - 02.2012
- Processed new hire paperwork, collected and verified applicant information
- Organized and printed training certifications and identification cards
- Scheduled employees for ISTC training, drug screens, and used Quick base candidate employee tracking systems
- Submitted ads for employment and job orders
- Worked closely with department managers to recruit employees for BP oil spill cleanup and various refinery projects in and around the South East, TX and Louisiana area
Case Manager-Temp
West Central Texas Council of Governments
04.2010 - 08.2010
- Case manager for ARRA Childcare program
- Provided child care services to parents actively seeking employment and discounted care to working parents
- Performed employment counseling of applicants
- Also performed technical and clerical support duties for Workforce Solutions services
- Interviewed clients and used assessment tools, to assess educational experience, skills, interest, and other relevant factors to fully explore client's career development opportunities
FEMA Project Assistant
HKA Enterprises/CH2mHill
10.2008 - 06.2009
- This project included the haul, installation, removal and maintenance of FEMA trailers to residents affected by Hurricane Ike
- Daily duties included updating daily records of inspector's progress and units being occupied
- Maintaining and updating FEMA database using Excel and Access to maintain records, add new applicant information, unit progress, completion times and dates, and to generate reports
- Worked with local contractors to ensure proper crew sizes were established in affected counties
- Organized site photos, inspections, site maps, and flood plain drawings
- Merged site inspection work orders, cost proposals, and transit files for FEMA review
- Also processed payroll, expense reports, and housing for 20+ crew
Processing Clerk-Temp
American Personnel at Huntsman Corporation
06.2008 - 09.2008
- Responsibilities included processing bill of lading paperwork, and managing accounts receivable data using SAP
- Submitted product weights for tank car and truck shipments and processing catalyst residue data
- Submitted confirmation receipts and invoices to customers
Exxon Mobil Department Dispatcher
Emco Technologies
04.2007 - 06.2008
- Served as point of contact for help desk request including security smart cards, computer software, and hardware request
- Job duties included dispatching and resolving service request for PC hardware and software related issues
- Also performed service maintenance for printers and other peripheral devices
- Handled technical support and optional service orders for Exxon Mobil Refinery, Chemical, and Pipeline locations in the Gulf Coast Region
Technical Support Representative/Trainer
SITEL Worldwide
09.2001 - 04.2007
- Provided technical support and customer service for Dell Computer Inc, T-mobile, and Wide Open West Cable
- Daily job functions including walking customers through step-by-step troubleshooting procedures, handling service request, billing inquiries, and field dispatches
Education
High school diploma -
Port Neches-Groves High School
Port Neches, TX05.1999
Skills
Word Processing
SAP
Excel
PeopleSoft
QuickBooks
Powerpoint
Kronos
Commercial Driving Experience
Information Technology
Office Administration
Dispatch
Administrative Duties
Human Resources
CDL-B
Sales Experience
Customer Service
Bus Driving
Clinical Research
Computer Hardware
Driving
Help Desk
Microsoft Access
School Bus Driving
Training & Development
Databases
Payroll
Technical Support
General Ledger Accounting
Construction Experience
Commercial Driving
Microsoft Office
Accounts Payable
Computer Networking
Accounts Receivable
Balance Sheet Reconciliation
Software Troubleshooting
Administrative experience
Communication skills
Dispatching
Time management
Air brake
Customer service
Computer skills
Typing
Writing skills
Mechanical knowledge
Microsoft Excel
Organizational skills
Shipping & receiving
Technical support
Computer hardware
Human resources
Certification
- Class B CDL, 07/17 to 07/27
- Driver's License
- Passenger Endorsement
- School Bus Endorsement
Assessments
- Attention to detail, Proficient, 08/24
- Spreadsheets with Microsoft Excel, Proficient, 08/24
- Work style: Reliability, Proficient, 08/24
- Food service: Customer situations, Proficient, 08/24
- Customer focus & orientation, Proficient, 08/24
- Administrative assistant/receptionist, Proficient, 08/24
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Transportation
The Rhodes School
05.2017 - Current
Independent Contractor
UpWork (formerly Odesk) Corporation
04.2014 - Current
Deployment Tech-Temp
Insight Global
01.2014 - 04.2014
Timekeeper/ Accounts Payable
BASF Petrochemicals/Turner Industries
10.2012 - 08.2013
HR assistant
Safety First, Inc
11.2010 - 02.2012
Case Manager-Temp
West Central Texas Council of Governments
04.2010 - 08.2010
FEMA Project Assistant
HKA Enterprises/CH2mHill
10.2008 - 06.2009
Processing Clerk-Temp
American Personnel at Huntsman Corporation
06.2008 - 09.2008
Exxon Mobil Department Dispatcher
Emco Technologies
04.2007 - 06.2008
Technical Support Representative/Trainer
SITEL Worldwide
09.2001 - 04.2007
High school diploma -
Port Neches-Groves High School