Summary
Overview
Work History
Skills
Certification
References
Timeline
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Joy Disher

Joy Disher

Glen Saint Mary,FL

Summary

Detail-oriented with a proven track record in customer relations and resilience in fast-paced environments. Known for strong multitasking abilities, sound judgment, and a self-motivated approach to achieving accurate and timely clerical tasks. Recognized for an exceptional work ethic, professional demeanor, and superior decision-making skills. Committed to leveraging several years of office support experience to enhance organizational efficiency.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Control Room Operator

Baker County Sheriff's Office
Macclenny, Florida
11.2024 - 11.2024
  • Controlled doors and cells from the control tower within the jail.
  • Monitored cameras to ensure the safety and well-being of our officers and inmates.
  • Kept a running log of all floor movement.
  • Prepared inmates for medical, attorney visits, or other programs.
  • Completed all paperwork for the running of our particular shift within the confines of my position.

Head Shift Manager

Wendys
Jacksonville , Florida
09.2021 - 03.2024
  • Maintained staffing levels by managing shift schedules and filling gaps.
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept records of transaction receipts, staff work hours and inventory changes.
  • Ensured adherence to regulatory standards for building upkeep and cleanliness.

Veterinary Receptionist

MWR Mayport
Mayport , Florida
05.2006 - 06.2007
  • Efficiently oversaw patient appointment coordination and payment processing.
  • Ensured cleanliness of office and waiting room.
  • Offered guidance and solutions for optimal pet care after addressing health-related queries from owners.
  • Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
  • Handled new patient registrations and maintained client records.
  • Responded to inquiries from pet owners regarding their pets.
  • Completed patient referrals to other medical specialists.

Distribution Manager

Aquarium Supplies Distribution Company
Jacksonvillle, Florida
08.1999 - 09.2004
  • Monitored and managed stock levels, delivery times and transportation costs to adhere to clients' specifications.
  • Performed freight processing functions, assisting associates with irregularities in freight.
  • Increased annual sales $25,000 by fostering customer rapport.
  • Increased client retention by providing superior customer service.
  • Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
  • Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
  • Cultivated member loyalty by delivering flawless service to foster client retention

Skills

  • Accurate money handling
  • Inventory controls
  • Effective Team Engagement
  • Training and mentoring
  • Team Leadership
  • Detail-Oriented Data Input
  • Stress tolerance
  • Security camera monitoring

Certification

  • Graduated with my Peer Support Specialist Certification.

References

References available upon request.

Timeline

Control Room Operator

Baker County Sheriff's Office
11.2024 - 11.2024

Head Shift Manager

Wendys
09.2021 - 03.2024

Veterinary Receptionist

MWR Mayport
05.2006 - 06.2007

Distribution Manager

Aquarium Supplies Distribution Company
08.1999 - 09.2004
  • Graduated with my Peer Support Specialist Certification.

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Joy Disher