Joy Duffe
Moscow,IA
Summary
Senior Project Manager with extensive experience in resource allocation, risk analysis, and process improvement. Successfully led complex projects to timely completion while optimizing operations and strengthening stakeholder relationships. Strong skills in stakeholder engagement and risk management drive effective project delivery.
Overview
1
1
Certification
37
37
years of professional experience
Work History
Senior Project Manager
Pearson
Iowa City, Iowa
05.2001 - Current
- Spearheaded key projects, resulting in high customer satisfaction and increased business revenues.
- Managed project scope, timeline and budget in alignment with company objectives.
- Managed project timelines and resources to ensure on-time delivery.
- Led cross-functional teams to execute complex project plans effectively.
- Facilitated stakeholder meetings to align project goals and expectations.
- Analyzed project risks and developed mitigation strategies for potential issues.
- Implemented process improvements to enhance operational efficiency across projects.
- Delivered high level of service to clients to extend relationship and encourage further projects.
- Provided training sessions to staff on new processes or systems related to projects.
Project Management
NCS/Pearson
Iowa City, IOWA
07.1993 - 04.2001
- Managed project resources, ensuring optimal allocation and utilization.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Facilitated communication between stakeholders and project teams effectively.
- Coordinated project timelines and deliverables across multiple departments.
- Built and established strong partnerships with teams, vendors and contractors.
- Organized documentation for projects, maintaining accurate records and reports.
Accounting Clerk
NCS
Iowa City, IA
04.1989 - 06.1993
- Processed accounts payable and receivable transactions to ensure timely payments.
- Maintained accurate financial records using accounting software, supporting timely financial reporting.
- Coordinated vendor and internal department communications to ensure smooth transaction processes.
- Collaborated with team members to improve record-keeping practices, enhancing overall accuracy.
Education
MBA - Business Management
St. Ambrose University
Davenport, IA05-2001
Bachelor of Arts - Accounting/business
Iowa Wesleyan University
Mount Pleasant, Iowa05-1997
Certification
- Project Management Professinal (PMP) November 2014
Timeline
Senior Project Manager
Pearson
05.2001 - Current
Project Management
NCS/Pearson
07.1993 - 04.2001
Accounting Clerk
NCS
04.1989 - 06.1993
MBA - Business Management
St. Ambrose University
Bachelor of Arts - Accounting/business
Iowa Wesleyan University