JOY E. BROTHERS
Jonesboro,Ga.
Summary
Professional assistant with experience in managing executive schedules, coordinating meetings, and handling confidential information. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs and trusted for efficiency. Skills include calendar management, travel arrangements, and effective communication. Known for organizational skills and proactive problem-solving.
Overview
13
13
years of professional experience
Work History
Personal Assistant
Astrel Bookkeeping, The Cryogen Plus, LLC
01.2016 - Current
- Processed weekly Quick Books Payroll for 5 companies to ensure weekly payroll was on time
- Entered new employees for payroll
- Some travel to Cryogen location to deliver packages and labels for products
- Answer emails, pay invoices, mail pick up, and all other duties as assigned by the Owner
- Manage owner’s personal emails and all other inboxes as assigned
- Calls to appropriate vendors to handle accounts associated with Owner’s businesses
- Set up online accounts with owner’s personal and/or business credit cards to ensure accounts are paid monthly
Administrative Assistant / Building Manager
Hearth & Home Enterprises, LLC
12.2015 - Current
- Tenant management
- Reviewed files and records to ensure accuracy of information entered in our Quick Books software
- Directed tenant communications to appropriate personnel in addition to providing information to resolve inquiries and bolster tenant satisfaction
- Processed tenant leases, created invoices, received payments for rental invoices
- Managed building access and controlled traffic environment
- Completed administrative tasks such as billing and invoices using Quick Books software while answering multiple phone lines and responding to emails and assisted tenants with daily concerns
Shift Manager
Arby’s
08.2013 - 12.2015
- Helped employees to operate productively and stay on task throughout the shift to meet business and customer needs
- Enhanced operation through employee training and coaching as well as assigning tasks to ensure products are available for customers
- Uphold company standards and compliance requirements for operations and cleanliness of all areas of the restaurant
- Safe Management and cash handling
- Addressing customer concerns and order discrepancies
GNC
07.2012 - 09.2013
- Safe verification and cash handling
- Cashier
- Open/Close store by performing open/close procedures as necessary
- Stocked/restocked products and product rotation along with discarding expired product
- Assisted customers in finding the right supplements for their individual health concerns
- Received deliveries and cleaned store daily
Education
MA - Clinical Mental Health Counseling
Liberty University Online Programs
Lynchburg, VA03.2025
Bachelor of Science Degree - Hospitality Management
DeVry University
Stockbridge, Ga.Skills
- Public Interaction
- Attention to Detail
- Professional and Courteous
- Emergency Situations Management
- Quick Books
- Multitasker / Problem Solver
- Phone Answering
- Microsoft Word
- Payroll
- Data Entry
- Manage Personal and Business Incoming/Outgoing Emails
- Multitasking and organization
- Customer service
- Strong work ethic
- Strong communication skills
- Detail-oriented mindset
- Strong problem solver
- Dedicated team player
- Valid Driver's license
- Commitment to quality and service
- Administrative support
- Professional and mature
Timeline
Personal Assistant
Astrel Bookkeeping, The Cryogen Plus, LLC
01.2016 - Current
Administrative Assistant / Building Manager
Hearth & Home Enterprises, LLC
12.2015 - Current
Shift Manager
Arby’s
08.2013 - 12.2015
GNC
07.2012 - 09.2013
Bachelor of Science Degree - Hospitality Management
DeVry University
MA - Clinical Mental Health Counseling
Liberty University Online Programs
Similar Profiles
Jean Ernst Pierre VitalJean Ernst Pierre Vital
Carpentry And Paint at Astrel ConstructionCarpentry And Paint at Astrel Construction
Dwon DrummerDwon Drummer
Cryo Tech at Cryogen Los AngelesCryo Tech at Cryogen Los Angeles
Sharlene L. ThomasSharlene L. Thomas
Owner at SLT Bookkeeping Services LLCOwner at SLT Bookkeeping Services LLC