Joy Egwudo
Onitsha
Summary
Highly motivated and results-driven Cold Caller / Appointment Setter with 2+ years of experience in outbound calling, lead generation, customer engagement, and KPI-driven performance. Skilled at dialing high volumes of prospects, following structured scripts, overcoming objections, and booking qualified appointments. Strong communicator with fluent C1 English, a competitive mindset, and the ability to excel in fast-paced remote environments. Seeking to contribute proven outbound sales skills to Octotasker’s high-performing sales team.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Cold CallerOutbound Sales Representative /Cold Caller
Telecontact Solutions
Lago Vista, Texas
01.2022 - 05.2024
- Dialed 200–250 outbound calls per day targeting qualified leads using auto-dialer systems.
- Scheduled 20–25 appointments weekly for the senior sales team, consistently meeting and exceeding KPIs.
- Used structured scripts and strong objection-handling techniques to improve conversion rates.
- Updated CRM systems only for booked appointments, maintaining accuracy and speed.
- Participated in daily team huddles, coaching sessions, and leaderboard reviews to improve performance.
- Achieved a consistent 25–30% contact-to-conversion ratio, ranking among top callers for multiple months.
Education
Bachelor Degree - Business Administration
University Of Lagos
08.2015 - 07.2019
Skills
- Cold Calling
- Appointment Setting
- Outbound Sales
- Objection Handling
- Persuasive Communication
- Lead Qualification
- High-Volume Dialing (200 calls/day)
- Script Delivery & Optimization
- Google Workspace (Docs, Sheets)
- Zoom & Remote Work Tools
- Fast Typing (40–55 WPM)
- CRM Management (HubSpot, Zoho, GoHighLevel)
Languages
English
Full Professional
Timeline
Cold CallerOutbound Sales Representative /Cold Caller
Telecontact Solutions
01.2022 - 05.2024
Bachelor Degree - Business Administration
University Of Lagos
08.2015 - 07.2019