Joy Fakhouri, Pharm.D.
Livonia,MI
Summary
Experienced Pharmacy Team Leader with a strong track record in community pharmacy. Dedicated to enhancing patient health outcomes, empowering and developing teams, and precepting the future of our profession. Passionate about driving excellence in pharmaceutical care delivery and fostering a collaborative work environment. Proven ability to effectively manage operations, optimize workflow, and ensure regulatory compliance. Committed to staying abreast of industry advancements and implementing innovative strategies to drive continuous improvement.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Site Coordinator
WSU-Meijer PGY1 Community Pharmacy Residency
07.2018 - Current
- Founding RAC member, helping to establish new residency program, recruit, interview, and on-board new residents
- Attend monthly RAC meetings to discuss resident progress
- Primary Preceptor for Orientation and Pharmacy Staffing and Leadership Longitudinal Experience
- Provide coaching, supervision, and facilitation to ensure objectives are achieved
- Participate in weekly formative and quarterly summative feedback with resident
- Precepted resident for Manistee Meijer Arcadia Telehealth Collaborative Project monitoring hypertension with Dr. Anhalt
- Former Primary Preceptor for Patient Care Services Longitudinal Experience
- Assisted with the on-site ASHP accreditation visit
Pharmacy Team Leader
Meijer Pharmacy
05.2014 - Current
- Manage Pharmacists, Technicians, and Interns at a 3000 plus script volume store
- Responsibilities include technician hiring, pharmacist and technician performance reviews, filling prescriptions accurately, labor control, inventory management, implementing clinical services such as immunizations, Medication Therapy Management, Point of Care Testing, and employee annual wellness testing
- Technician training, team motivator to reach corporate goals, record keeping, ensuring compliance to state and Federal laws in addition to Meijer policy and procedures
- Former participant of the Meijer Intern Focus Group
- Rapidfill Workflow Market Champion- helped role out the new workflow in EPS by going to stores and teaching them how to navigate the new system and instilled best practices in June 2021
- Covid clinic co-lead for the West Detroit Market- Organize, directed, and executed COVID vaccination clinics throughout the East Michigan region from January to May 2021. Led a team of 20-28 pharmacists, technicians, interns, and nurses to administer 800-1300 vaccines in an 8-hour shift
- Part of five pilot stores for the entire company as we transitioned from McKesson to Cencora wholesaler.
Advanced Pharmacy Practice Experience Preceptor
Eugene Applebaum College of Pharmacy and Pharmaceutical Sciences
01.2012 - Current
- Precepted P4 students for 6 weeks
- One of the main preceptor for the Meijer CAPP program
- Responsibilities include ensuring students practice in a lawful, ethical manner, understanding of pharmacy practice with regards to operations, Medication Therapy Management, immunizations, prescription and OTC counseling, record keeping, pharmacy management, and more
- Participated in a Student Pharm.D.- Physician's Assistant collaboration project with WSU and U of D Mercy. Data was collected and evaluated to improve inter-healthcare professional collaboration to improve patient care
- Participated in meeting at to update the P4 pharmacy student's competencies for ACPE accreditation in 2016
Pharmacotherapy problem solving facilitator
Eugene Applebaum Wayne State University College of Pharmacy
01.2020 - 03.2020
- PHA6235 Winter 2020
- Facilitated a group of students at Eugene Applebaum Wayne State University College of Pharmacy navigating a toxicology case for 6 weeks
- Included weekly sessions of questions based on therapeutic cases presented and inputting grades into CANVAS
Team leader
Meijer Pharmacy
07.2010 - 05.2014
- Similar responsibilities as above
- Accomplishments include being a top seller of flu shots during 2012-13 season and increasing script volume by 80% in 4 years
Staff Pharmacist
Meijer
11.2009 - 07.2010
Intern
Department of Veterans Affairs Hospital
05.2008 - 04.2009
- Responsibilities included admission medication reconciliation, inpatient warfarin monitoring, kinetics, drug use evaluations, data entry, creating educational modules for staff pharmacists
Pharmacy Intern
Sam's Club
01.2006 - 01.2009
- Prepared outpatient prescriptions, counseled on new prescriptions, received telephoned prescriptions/refill authorizations, transferred prescriptions
Education
Doctor of Pharmacy -
University of Kentucky College of Pharmacy
Lexington, KY05.2009
Pre-Pharmacy -
University of Kentucky
Lexington, KY05.2005
Skills
- Patient Care
- Team Building
- Immunization Leader
- Driving Engagement
Certification
- Registered Pharmacist in Michigan, 07/09 - Present
- Pharmacy Preceptor in Michigan, 01/12 - Present
- CPR/AED Certified by the American Heart Association, 2005 - Present
- Community Pharmacy-Based Point-of-Care Testing Certificate (NACDS), 01/16
- APhA Delivering Medication Therapy Management Certificate Program, 2013
- APhA Diabetes Care Certificate, 04/11 and recertified 03/23
- APhA Immunization Delivery Certificate, 2010
- Mental Health First Aid Certificate, 05/23
Publications
Miran NK, DeLor B, Baker M, Fakhouri J, Metz K, Huskey E, Kilgore P, Fava JP. Vaccine administration by pharmacy technicians: Impact on vaccination volume, pharmacy workflow and job satisfaction. Explor Res Clin Soc Pharm. 2023 Dec 14
Presentations
- "Immunization Update 2023." Application-based Continuing Education Program (1.25 CEU) presented at the 2023 Michigan Pharmacist Association Annual Convention and Exposition. Presented with Joseph Fava, Pharm.D. and Archana Sondor, Pharm.D.
- Self-Care Lecture at WSU November 2021.
- “Pharmacy-based Immunizations: Current Best Practices and Novel Strategies to Increase Vaccination Rates.”
Application-based Continuing Education Program (1.25 CEU) presented at the Michigan Pharmacist Association 2018 Annual Convention and Exposition. Presented with Joseph Fava, Pharm.D. - Tools for Success for the Community Pharmacy Preceptor. I was part of a panel of preceptors to help improve competencies for the community pharmacy rotations at WSU (April 2016)
Honors and Awards
- Meijer “Win with your Team” Award for Easter Region May 2018
- Top MTM Team in the Eastern Region (100% Successful CMR completion) March 2018
- Top Flu Shot Administration Eastern Region at Meijer #122 May 2013
- Academic Excellence Scholarship, 2007-2009
- Governor's Scholars Full Tuition Scholarship, 2003-2007
Professional Activities
- Attended APhA 2023 in Phoenix, AZ., Completed APhA Diabetes Care Certification Program
- Attended APhA 2019 in Seattle, WA., Completed Community Pharmacy Residency Program Implementation and Accreditation training program.
- APhA member 2017 to Present
- Rho Chi Honor Society Member and Secretary 2008 - 2009
- Operation Diabetes Co-Chair 2006 - 2007
Timeline
Pharmacotherapy problem solving facilitator
Eugene Applebaum Wayne State University College of Pharmacy
01.2020 - 03.2020
Site Coordinator
WSU-Meijer PGY1 Community Pharmacy Residency
07.2018 - Current
Pharmacy Team Leader
Meijer Pharmacy
05.2014 - Current
Advanced Pharmacy Practice Experience Preceptor
Eugene Applebaum College of Pharmacy and Pharmaceutical Sciences
01.2012 - Current
Team leader
Meijer Pharmacy
07.2010 - 05.2014
Staff Pharmacist
Meijer
11.2009 - 07.2010
Intern
Department of Veterans Affairs Hospital
05.2008 - 04.2009
Pharmacy Intern
Sam's Club
01.2006 - 01.2009
- Registered Pharmacist in Michigan, 07/09 - Present
- Pharmacy Preceptor in Michigan, 01/12 - Present
- CPR/AED Certified by the American Heart Association, 2005 - Present
- Community Pharmacy-Based Point-of-Care Testing Certificate (NACDS), 01/16
- APhA Delivering Medication Therapy Management Certificate Program, 2013
- APhA Diabetes Care Certificate, 04/11 and recertified 03/23
- APhA Immunization Delivery Certificate, 2010
- Mental Health First Aid Certificate, 05/23
Doctor of Pharmacy -
University of Kentucky College of Pharmacy
Pre-Pharmacy -
University of Kentucky
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