Hi, I’m
JOY FRANCISCO, MBA, PMP
Aubrey,Texas
Summary
Talented MBA and Project Management Professional delivering sizable programs and supporting staff to complete projects and develop management systems and processes that facilitate business goals. Displays unwavering commitment to project governance and change management disciplines under strategic performance guidelines. Strong technical and interpersonal skills and proficiencies.
Overview
18
years of professional experience
1
Certification
Work History
PM-Alliance
Project Management Consultant
03.2022 - Current
Job overview
- Completing all required project initiation and closing activities
- Tracking project progress and updates and monitored deliverables, milestones and issues for accurate reporting
- Collaborating with cross- functional teams to coordinate and organize inputs and logistics
- Updating budgets and work plans for optimal planning and goal attainment
- Collaborating with team members to resolve issues that impacted project delivery
- Proactively assessing and correcting problems at all stages
- Scheduling and leading meetings to discuss project progress and identify solutions to bottlenecks.
- Monitoring project performance to identify areas of improvement and make adjustments
- Drafting project reports to identify successful outcomes, insights and future recommendations
Peloton
Team Lead
04.2020 - 03.2022
Job overview
- Trained new team members by relaying information on company procedures and safety requirements
- Coached team members in techniques necessary to complete job tasks
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions
- Managed schedules, accepted time off requests and found coverage for short shifts
- Audited team performance and compliance with company standards
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service
- Held daily team meetings to inform team members on company news and updates
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables
- Reviewed, implemented and updated company records related to team activities for future reference
Choctaw Global, Choctaw Nation of OK
Executive Administrative Assistant
05.2019 - 02.2020
Job overview
- Assisted the CEO with daily email and calendar management
- Handled scheduling for executive's calendar and prepared meeting agenda and materials
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity
- Scheduled appointments and handled calenders for senior leadership
- Seamlessly interacted with colleagues to plan and complete special projects
- Screened calls and emails and initiated actions to respond or direct messages for managers
- Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review
- Documented and distributed meeting notes to identify, analyze, and improve workflows
- Wrote and enforced administrative procedure plans to reduce errors and prevent process delays
- Coordinated complex annual meeting involving multiple presenters, high number of global attendees and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations
- Handled confidential and sensitive information with discretion and tact
- Facilitated training and onboarding for incoming office staff
- Supported business and hospitality needs of corporate partners and staff during meetings and company events
- Transcribed meeting minutes to support sales, business development and senior management teams
- Conducted research and analyzed data to provide detailed reports on various business topics
Community Council of Greater Dallas, CCGD
Senior Program Analyst
01.2018 - 04.2019
Job overview
- Developed agency-wide digital media communications plan and content posting schedule
- Reviewed program implementation plans to assess risk and feasibility
- Validated results and performed quality assurance to assess accuracy of data
- Helped solve diverse program problems with in-depth analysis
- Analyzed unstructured information to derive key insights
- Evaluated current processes to develop improvement plans
- Produced detailed and relevant reports for use in making business decisions
- Gathered, documented, and modeled data to assess business trends
- Reviewed internal systems and organized training plans to address areas in need of improvement
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations
- Created and optimized records management strategies to coordinate and protect information
PlanIt Business
Senior Business Analyst
03.2015 - 12.2017
Job overview
- Conducted market and industry research to create market opportunity analyses for businesses seeking capital
- Formulated compelling executive summaries to highlight investment opportunities
- Researched market competition and analyzed competitive advantages and created investment pitch decks and marketing documents
- Developed marketing and operational strategies and conducted S.W.O.T analyses
- Created branded presentations, websites and marketing materials
- Coordinated with financial analysts and managed multiple rounds of document edits under tight deadlines.
TNT Dental
Copywriter
09.2014 - 03.2015
Job overview
- Created original search engine optimized web page content for client websites
- Researched medical procedures and created search engine optimized medical blogs
- Managed monthly content creation for over 100 different client websites
- Managed social media accounts for client websites.
BCMS Corporate and Fullproof USA
Document Writer
09.2011 - 09.2014
Job overview
- Researched and prepared marketing documents for businesses in the Merger and
- Acquisition market
- Corresponded and collaborated with clients to ensure client satisfaction
- Edited marketing material and business analysis documentation
- Prepared and presented marketing strategies to clients and potential buyers
- Developed individual marketing strategies to draft persuasive marketing proposal letters
- Produced marketing materials for multiple projects under strict project deadlines
- Worked with business analysts and financial consultants to translate and explain financial models
- Followed strict project guidelines to produce materials consistent with the Company’s brand
- Organized, formatted and edited both internal informational briefs and external information memorandums
- Prepared marketing materials from draft to final product incorporating client objectives and
- Company doctrines
- Reformatted and improved standard marketing templates to ensure maximum market effectiveness.
UT Dallas
Graduate Teaching Assistant
07.2010 - 08.2011
Job overview
- Assisted professor in administration of undergraduate political science courses
- Assisted with exam grading
- Assisted with web content editing
- Tutored undergraduate students within subject matter.
Peak Preparatory
Special Education Teacher
07.2008 - 11.2009
Job overview
- Instructed K-12 students in all areas of Texas state standardized TEKS
- Prepared Individual Education Plans for special needs students
- Trained general education teachers in instructional accommodations and modifications
- Prepared and co- chaired Admission Review and Dismissal Committee Meetings.
OhCal Foods
Business Consultant
06.2007 - 10.2007
Job overview
- Evaluated Subway restaurants for safety quality and service
- Assisted business owners in developing local marketing strategies
- Consulted with business owners in best business practices
- Analyzed profit and loss statements for cost savings opportunities.
Office of Congressman Adam Schiff
Legislative Intern
06.2005 - 08.2005
Job overview
- Researched legislative issues using Lexis Nexus and Library of Congress archives
- Attended congressional hearings and composed notes for review by legislative aides
- Corresponded with constituents on legislative concerns
- Led guided Capital tours for constituents.
Education
Occidental College
BA from Political Science
SNHU
MBA
Skills
- Microsoft Project
- Microsoft Excel
- Microsoft PowerPoint
- Power BI
- Project Management
- Change Management
- Conflict Management
- Staff Training
- Cross-Functional Collaboration
- Supply Chain Management
- Performance Measurement
- Data Analytics
- Robotic Process Automation
- Strategic Analysis
- Coaching & Mentoring
Certification
- PMP - Project Management Professional
Timeline
Project Management Consultant
PM-Alliance
03.2022 - Current
Team Lead
Peloton
04.2020 - 03.2022
Executive Administrative Assistant
Choctaw Global, Choctaw Nation of OK
05.2019 - 02.2020
Senior Program Analyst
Community Council of Greater Dallas, CCGD
01.2018 - 04.2019
Senior Business Analyst
PlanIt Business
03.2015 - 12.2017
Copywriter
TNT Dental
09.2014 - 03.2015
Document Writer
BCMS Corporate and Fullproof USA
09.2011 - 09.2014
Graduate Teaching Assistant
UT Dallas
07.2010 - 08.2011
Special Education Teacher
Peak Preparatory
07.2008 - 11.2009
Business Consultant
OhCal Foods
06.2007 - 10.2007
Legislative Intern
Office of Congressman Adam Schiff
06.2005 - 08.2005
Occidental College
BA from Political Science
SNHU
MBA
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