Joy Fulbright
Stuarts Draft,VA
Summary
Determined Quality Assurance Specialist with dedication to quality and accuracy. Familiar with handling multiple projects in highly competitive environments. Solid interpersonal and collaboration skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure Relief Manager/Lead position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Quality Assurance Specialist
Hershey Chocolate Of Virginia
10.2023 - Current
- Improved product quality by implementing rigorous testing procedures and identifying areas for improvement.
- Conducted thorough audits of manufacturing processes, resulting in increased efficiency and reduced defects.
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
- Partnered with suppliers to ensure consistent quality of raw materials received for production purposes.
- Achieved timely resolution of non-conformance issues by implementing corrective action plans working closely with relevant departments.
- Conducted investigations into questionable test results.
- Liaised between quality control and other departments and contractors, providing project updates and consultation.
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
- Developed and implemented procedures to meet product quality standards.
- Inspected items and compared against standards to meet regulatory requirements.
- Collected and analyzed data to measure effectiveness of quality control processes.
- Reported problems and concerns to management.
- Addressed non-conformance issues, pausing production to correct errors.
Multi-Skilled Operator
Hershey Chocolate Of Virginia
08.2022 - Current
- Achieved optimal machine performance by conducting regular maintenance checks and addressing issues promptly.
- Enhanced job site safety by adhering to strict safety protocols and industry regulations during equipment operation.
- Reduced downtime with proactive preventative maintenance and timely repairs for all machinery utilized.
- Collaborated closely with team members to ensure seamless coordination and execution of multi-skilled operations.
- Assisted in training new operators, providing guidance on proper machinery usage, safety practices, and company procedures.
- Maximized equipment lifespan with diligent cleaning, servicing, lubrication, and inspection routines according to manufacturer guidelines.
- Demonstrated versatility by cross-training on various types of equipment, increasing operational flexibility and adaptability for the company.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Performed quality assurance tasks to promote accuracy and minimize mistakes.
- Conducted inspection of in-process or finished product.
- Fed raw materials and components into semi-automated machines according to production needs.
- Performed inspections and routine maintenance on equipment.
- Set up machines to start production cycles and controlled machine settings.
- Increased project completion rates by effectively managing the simultaneous operation of multiple machines onsite.
Quality Control Inspector
BALL CORPORATION, Advanced Aluminum Technologies
02.2022 - 08.2022
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Examined products for imperfections and defects.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Trained other workers in inspection and testing procedures.
- Operated and maintained testing equipment.
- Weighed products prior to shipment to confirm accuracy.
- Monitored product quality at all stages of production process.
Quality Assurance Specialist
Flow Water Beverage
05.2019 - 10.2021
- Improved product quality by implementing rigorous testing procedures and identifying areas for improvement.
- Conducted thorough audits of manufacturing processes, resulting in increased efficiency and reduced defects.
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
- Collaborated with cross-functional teams to develop robust quality assurance strategies for new products.
- Mentored junior QA specialists, fostering a culture of continuous learning and professional growth.
- Partnered with suppliers to ensure consistent quality of raw materials received for production purposes.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Addressed non-conformance issues, pausing production to correct errors.
- Reported problems and concerns to management.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Conducted investigations into questionable test results.
- Performed routine maintenance and calibration on testing equipment.
Forklift Operator
Penny Plate Of Virginia
10.2017 - 05.2019
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Completed cycle counts and monthly inventory.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Streamlined order processing by accurately updating inventory management software after each task completion.
Education
No Degree - Business Management
Blue Ridge Community College
Weyers Cave, VA06.2025
High School Diploma -
Northwood High School
Saltville, VA06.2001
Skills
- Non-Compliance Assessments
- Finished Product Inspection
- Performance Monitoring
- Correction Action Planning
- Materials Inspection
- Team Collaboration
- Sampling
- Detail Oriented
- Documentation and Reporting
- Team Leadership
- Customer Service
- Establishing and Enforcing Policy
- Testing Processes
- Quality Improvements
- Problem-Solving Skills
- Quality Assurance
- Sound Decision-Making Abilities
- Relationship Building
- Internal Audits
- Warehouse Operations
- Safety Procedures
- Customer focus
- Time management
- Raw Materials Receiving
- Quality SOPs Development
- Finished Goods Inspection
Timeline
Quality Assurance Specialist
Hershey Chocolate Of Virginia
10.2023 - Current
Multi-Skilled Operator
Hershey Chocolate Of Virginia
08.2022 - Current
Quality Control Inspector
BALL CORPORATION, Advanced Aluminum Technologies
02.2022 - 08.2022
Quality Assurance Specialist
Flow Water Beverage
05.2019 - 10.2021
Forklift Operator
Penny Plate Of Virginia
10.2017 - 05.2019
No Degree - Business Management
Blue Ridge Community College
High School Diploma -
Northwood High School
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