Joy Gallaway
St. Petersburg,FL
Summary
Professional Bartender, organized and dependable. Extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
12
12
years of professional experience
Work History
Bartender
Mustang Lounge
05.2024 - 10.2024
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Bartender
Jungle Prada Tavern
01.2023 - 05.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
Pasadena Bar And Grill
02.2021 - 01.2023
- Kept bar presentable and well-stocked to meet customer needs.
- Upheld strict regulations for safe alcohol service and food safety.
- Built a customer rapport and provided a fun and professional environment.
Bartender
Tryst
06.2020 - 09.2021
- Applied knowledge to create innovative cocktails and enhance flavor profiles.
- Helped management plan and serve bar menu exceeding customer expectations.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
Bartender
Level 11
07.2017 - 03.2020
- Served high customer volumes during special events, nights, and weekends.
- Used knowledge of beer, wine, and spirits to make informed recommendations to customers.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Bartender Shift Manager
18 On The Rocks
02.2013 - 07.2017
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Followed strict recipes and drink measurements to minimize product used.
Education
High School Diploma -
Rogers High School
Rogers, AR05.1998
Skills
- Safe Serving Knowledge
- Strong multitasking
- Reconciling Cash Drawers
- Attending Multiple Customers
- Suggestive Selling
- New Hire Training
- Highly reliable
- Organizational ability
- Responsible Alcohol Service
- Handling Difficult Customers
- Alcohol awareness
Timeline
Bartender
Mustang Lounge
05.2024 - 10.2024
Bartender
Jungle Prada Tavern
01.2023 - 05.2024
Bartender
Pasadena Bar And Grill
02.2021 - 01.2023
Bartender
Tryst
06.2020 - 09.2021
Bartender
Level 11
07.2017 - 03.2020
Bartender Shift Manager
18 On The Rocks
02.2013 - 07.2017
High School Diploma -
Rogers High School
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