Joy Hall
Dayton,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
16
16
years of professional experience
Work History
Teller
First Bank and Trust Company
04.2025 - 01.2026
- Assisted customers with account inquiries, providing detailed information on banking products and services.
- Collaborated with team members to streamline operations and enhance overall workflow efficiency.
- Educated customers on digital banking tools, promoting self-service options to reduce wait times.
- Identified potential sales opportunities through customer interactions, contributing to branch performance goals.
- Implemented best practices for compliance with regulatory standards during daily operations and transactions.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Educated customers on use of banking website and mobile apps.
Food Service Worker
Rockingham County Public Schools
08.2021 - 03.2025
- Prepared and served nutritious meals while adhering to safety and sanitation standards.
- Assisted in inventory management, ensuring adequate stock levels of food and supplies.
- Supported meal service operations during peak hours, enhancing team efficiency.
- Maintained cleanliness of kitchen and dining areas, promoting a safe environment for students.
- Trained new employees on food preparation techniques and safety protocols.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
Production Worker
Virginia Poultry Growers LLC
04.2015 - 01.2017
- Operated machinery for processing poultry products efficiently and safely.
- Adhered to safety protocols and maintained a clean work environment.
- Assisted in packaging and labeling finished products accurately.
- Collaborated with team members to meet production deadlines consistently.
- Monitored product quality, identifying defects and ensuring standards were met.
- Conducted routine maintenance on equipment to minimize downtime and ensure reliability.
- Followed safety procedures and guidelines to maintain safe working environments.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
Cashier/Cook
Mcdormans Grocery
05.2012 - 03.2015
- Processed customer transactions efficiently using POS systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained clean and organized checkout area to enhance shopping experience.
- Handled cash and managed accurate cash drawer balancing daily.
Cashier/Deli
Bridgewater Foods
05.2010 - 03.2012
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Assisted in maintaining cleanliness and organization of checkout area to enhance customer experience.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Handled cash management duties, including balancing registers at shift end for accuracy.
- Trained new cashiers on operational procedures and customer service standards effectively.
- Implemented strategies to improve checkout speed, reducing wait times for customers significantly.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Turner Ashby High School
Bridgewater 06-2011
Skills
- Friendly
- Friendly
- Friendly
- Friendly
- Friendly
- Friendly
- Friendly
- Exceptional customer service
- Excellent time management skills
- Professionalism and courtesy
- Approachable
- Positive
- Relationship building and management
- Patience and empathy
- Listening and comprehension
- Strong work ethic
- Stress tolerance
- Banking
- Customer relationship building
- Confidentiality and discretion
- Regulatory compliance
- Cheerful
Timeline
Teller
First Bank and Trust Company
04.2025 - 01.2026
Food Service Worker
Rockingham County Public Schools
08.2021 - 03.2025
Production Worker
Virginia Poultry Growers LLC
04.2015 - 01.2017
Cashier/Cook
Mcdormans Grocery
05.2012 - 03.2015
Cashier/Deli
Bridgewater Foods
05.2010 - 03.2012
High School Diploma -
Turner Ashby High School
Basic Computer Skills proficiency
Excel, word, power point, outlook, teller processing.