Summary
Overview
Work History
Education
Skills
Timeline
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Joy Harris

Bothell,WA

Summary

Accomplished Corporate Travel Consultant with 33 years in the travel industry.

Expert in Sabre GDS, and adept at resolving complex travel issues. Renowned for adaptability and critical thinking, consistently exceeding client expectations. Proven track record in organizing international travel and enhancing customer satisfaction.

Overview

27
27
years of professional experience

Work History

Corporate Travel Consultant

Direct Travel
Lynnwood, WA
11.2017 - Current

26 years of experience with Sabre GDS to enhance operational efficiency.

Executed complex domestic and international travel arrangements for diverse clients.

Managed all facets of group ticketing, including manual pricing and phase IV processing.

  • Coordinated online and phone bookings for tickets, car rentals, hotels, and exchanges.
  • Resolved travel issues swiftly to maintain high levels of customer satisfaction.
  • Updated client travel profiles consistently to reflect current preferences and needs.

Travel Consultant

Direct Travel/Travel Leaders/Carlson Wagonlit
Lynnwood, Washington
11.1998 - 09.2016

Left for 1 year to take care of my father that passed from Alzheimer's

26 years of experience with Sabre GDS to enhance operational efficiency.

Executed complex domestic and international travel arrangements for diverse clients.

Managed all facets of group ticketing, including manual pricing and phase IV processing.

  • Coordinated online and phone bookings for tickets, car rentals, hotels, and exchanges.
  • Resolved travel issues swiftly to maintain high levels of customer satisfaction.
  • Updated client travel profiles consistently to reflect current preferences and needs.

Education

High School Diploma -

Service High School
Anchorage, AK
05.1992

Travel and Hospitality Degree -

International Air Academy
Vancouver, WA
01.1992

Skills

  • Strong verbal and personal communication skills
  • Highly dependable
  • Adaptability
  • Ability to work under pressure
  • Decision making
  • Critical thinking
  • Organizing and planning skills
  • Excellent Typing Skills
  • 10 key
  • Fast learner
  • Self motivated
  • Initiative
  • High level of energy
  • Accuracy
  • Attention to details
  • Tolerant
  • Flexible to different situations
  • Organization
  • Prioritization

Timeline

Corporate Travel Consultant

Direct Travel
11.2017 - Current

Travel Consultant

Direct Travel/Travel Leaders/Carlson Wagonlit
11.1998 - 09.2016

High School Diploma -

Service High School

Travel and Hospitality Degree -

International Air Academy

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