Detail-oriented administrative professional with experience in healthcare credentialing and the legal field. Strong organizational, communication, and time-management skills with the ability to manage multiple deadlines. Dependable, detail-oriented, and committed to accuracy and confidentiality.
Work History
Credentialing Associate
3 Years 1 Month
Addiction Recovery Center, LLC | Louisa, KY | 09.2023 - Current
Managed provider credentialing documentation and compliance processes to ensure adherence to regulatory standards.
Maintain and manage CAQH provider profiles, ensuring information remains accurate and current.
Communicate with insurance payers regarding credentialing status and requirements.
Conduct thorough background checks and verified educational and professional qualifications.
Create and maintain records for all providers in accordance with the organization's standards.
Supported onboarding of new providers by coordinating necessary credentialing and documentation to facilitate smooth integration.
Assist in audits of credentialing files for quality assurance purposes.
Monitor expiration of licenses and certifications, notifying providers of renewal requirements.
Maintained database of provider information, ensuring accuracy of contact details and timely updates on licensure expiration dates.
Set up NPI numbers for providers and update current profile information.
Legal Secretary
21 Years 7 Months
Michael T. Hogan - Attorney at Law | Louisa, KY | 05.2000 - 12.2021
Maintained attorney calendars and coordinated scheduling of court dates, meetings, and appointments.
Assisted in trial preparation by organizing exhibits, witness binders, and assembling jury instructions to support case readiness.
Communicated effectively with clients, attorneys, and court personnel daily.
Prepared legal documents.
Performed legal research to gather relevant information for cases.
Organized and maintained legal files.
Sorted and distributed incoming faxes, letters, and emails to ensure timely communication within the office.
Maintained office equipment functionality and ensured supplies were well-stocked to support uninterrupted operations.
Legal Secretary/Assistant
18 Years 6 Months
Lawrence County Attorney's Office | Louisa, Kentucky | 01.2003 - 07.2021
Prepared criminal dockets and motions for attorneys in district court.
Coordinated scheduling of court dates, meetings, and appointments.
Filed pleadings with the circuit court clerk.
Managed legal correspondence and documentation for attorneys and clients.
Processed summonses, subpoenas and complaints.
Handled a high volume of incoming and outgoing phone calls for the legal team, ensuring effective communication with clients and court officials.
Welcomed visitors to the office with professionalism, providing them with assistance and directing them to the appropriate personnel.
Managed the receipt and distribution of incoming mail for the office, ensuring proper handling and timely delivery to relevant personnel.
Transcribed dictation from audio recordings into written form utilizing digital recording equipment.
Maintained attorney calendars by keeping track of appointments, meetings and conferences.
Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
Medical Billing Specialist
4 Months
Addiction Recovery Care, LLC | Louisa, KY | 06.2020 - 10.2020
Entered procedure codes, diagnosis codes and patient information into software.
Identified and resolved billing errors.
Verified the client's eligibility through various third party sources.
Submitted electronic claims using Kipu.
Generated daily reports in Kipu for claims billing.
Real Estate Agent
6 Months
Hometown Realty | Louisa, KY | 08.2010 - 02.2011
Negotiated purchase agreements and contracts with buyers and sellers.
Facilitated property showings for potential buyers and investors.
Collaborated with mortgage brokers to assist clients with financing options.
Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, and leases.
Education
Some College (No Degree)
Ashland Community and Technical College | Ashland, KY