Joy Jackson

• Built an active and growing gaming community under the alias Miss Atomic for 7+ Years
• Collaborated with brands and companies such as:

- Blizzard Entertainment: Diablo Partner Program

- Bethesda: Fallout 76, Starfield, Bethesda Gear

- Insight Editions

to create viral gaming content across my social media around their game, content drops, or new merchandise; Including X (formerly Twitter), Tik-Tok, Twitch and Youtube

• Regularly engage with my followers, post live reactions, livestream gaming, handle giveaways and formulate content around the games I'm currently playing or excited for
• Specialize in social media posting specifically on X (formerly twitter) where a majority of my followers reside. Currently building a growing Tik-Tok account centered around my alias and video games

• Managed our daily eStore team to successfully ensure proper workflow and customer satisfaction
• Regularly adapted to new software and programs to improve our business; trained new employees within these new systems
• Continuously collected feedback from our customers and recycled both positive and negative feedback into business plans
• Used 9+ years of experience in customer relations to handle any disgruntled customers with care and consideration
• Formulated relationships with vendors to ensure a smooth flow of our online ecommerce business