JOY JENKINS
Lewis Center
Summary
Positive, solution-driven professional, skilled in making a positive impact and fostering meaningful connections. With over19 years of experience in education, employee relations and sales, I bring a unique blend of expertise cultivated through my tenure with a teachers’ organization and involvement in the real estate domain. My personable approach and strong communication skills enable me to forge lasting relationships and deliver exceptional service to clients.
Overview
20
20
years of professional experience
Work History
New Home Sales Consultant
Wayne Homes
11.2024 - Current
- Worked closely with internal team members such as mortgage officers, title agents, construction project managers for seamless transaction coordination.
- Conducted regular follow-ups with prospective buyers, maintaining interest levels and fostering long-term relationships.
- Managed client expectations throughout the home buying process, ensuring smooth transactions and positive experiences.
- Developed strong relationships with potential buyers through excellent communication and customer service skills.
- Utilized CRM software to track buyer information and preferences, tailoring communication efforts for maximum effectiveness.
LICENSED REAL ESTATE AGENT
Old Colony And Cutler Real Estate
07.2019 - 01.2025
- Manage sales processes by customizing and updating a database of hundreds of CRM workflows resulting in a reduction in administrative tasks and improved efficiency.
- Utilize strong communication skills and customer first attitude resulting in successful client transactions and repeat business/referrals.
- Develop/implement effective marketing strategies for properties listed on multiple online platforms.
- Manage multi social media platforms resulting in a 370% increase of Instagram followers and a 160% increase in engagement in one year.
- Exceed client expectations by consistently negotiating purchase agreements and other transactional items to insure favorable terms for clients.
- Coordinate with home inspectors, appraisers and other real estate professionals while managing sales transactions.
- Independently plan, coordinate and execute over 40 open houses per year, leveraging my keen eye for property presentation and my ability to connect with prospective buyers.
TEACHERS REPRESENTATIVE
American Federation Of Teachers-WV
06.2005 - 03.2021
- Collaborated with education stakeholders to review/update employment policies to reflect current laws/regulations.
- Organized new members, provided service to state and local affiliates and built public support for the organization.
- Organized and facilitated more than 25 annual meetings, workshops/training sessions for local affiliates.
- Continuously resolved workplace disputes between employees and management through mediation using conflict management strategies and strong communication skills.
- Developed and maintained positive relationships with school administrators, district officials, and community stakeholders to foster a collaborative and productive work environment.
- Supported district Human Resources departments during new hire orientations.
- Consistently surpassed territory growth goals with the proven ability to exceed recruitment goals.
- Represented the organization/membership in grievance hearings and mediation.
- Managed projects and political/organizational campaigns.
Education
Bachelor of Arts - Psychology
Marshall University
Huntington, WVSkills
- Conflict Resolution
- Client Relationship Management
- Database Maintenance
- Problem-Solving
- Organizational Skills
- Excellent Communication Skills - Written and Verbal
- Adaptability, Curiosity and Flexibility
- Effective Public Speaking
- Multitasking capacity
- Sales strategy
Timeline
New Home Sales Consultant
Wayne Homes
11.2024 - Current
LICENSED REAL ESTATE AGENT
Old Colony And Cutler Real Estate
07.2019 - 01.2025
TEACHERS REPRESENTATIVE
American Federation Of Teachers-WV
06.2005 - 03.2021
Bachelor of Arts - Psychology
Marshall University
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