Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Work Preference
Timeline
Generic
Joy Jiji
Open To Work

Joy Jiji

Gaithersburg,MD

Summary

Diligent Contract & Program Manager with proven track record in managing and coordinating programs effectively. Successfully led multiple projects from inception to completion, ensuring alignment with organizational goals. Demonstrated expertise in team collaboration and problem-solving to drive results. Experienced with coordinating complex programs and managing multiple priorities. Utilizes strong organizational and communication skills to ensure project alignment and success. Track record of fostering team collaboration and adaptability in fast-paced settings.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Contracts & Program Coordinator

AIR AMERICAN INSTITUTE FOR RESEARCH
10.2022 - 05.2025
  • Advance knowledge of FAR/DFARS and Federal Government acquisition regulations to manage lifecycle compliance across $65M+ in federally funded contracts, grants and commercial agreements, ensuring 100% audit-readiness and zero compliance violations.
  • Provides full lifecycle contract management for Federal, State, and Higher Education contracts, foundations and small business owners ensuring compliance with FAR, DFAR, UCC and agency-specific regulations (DOE, DOL, DOE, Foundations, HHS).
  • Supports RFQ/P processes, reviewing solicitation terms, identifying risks, and advising on pricing, payment schedules, contract types compliance, and contract structuring.
  • Provides contract repository enhancements, improving accessibility of key contract data (cost, funding, timelines, and deliverables), reducing search time by 12%.
  • Responsible for contract management lifecycle in accordance with company policies and Government regulations focusing on all DS&J contracts for NAVY, DOJ, Air Force, Army, D-HAS and provide guidance and training to account team as well as other Contracts professionals
  • Acts as an advisor to business leaders on contractual matters in assigned portfolio and is in-tune with strategy and account objectives and priorities
  • Provides support to program staff throughout the entire contract lifecycle, from pre-award capture and proposal development through post-award contract administration and closeout.
  • Works closely with all Company infrastructure teams, especially the Business Development and Program Finance teams, as well as internal and external clients, providing contracting services and subject matter expertise relative to Company’s portfolios and in-depth risk analysis, critical to protecting Company’s ability to achieve its mission.
  • Provides operations support to the Federal Contracts Division (FCD)/ State Local and Higher Education division by performing requested research, assisting internal personnel with system access questions, and updating data in various contract repositories
  • Serves as the group SME for quality data within the systems and management of exception reports
  • Reviews proposal documents for compliance with Solicitation Instructions and reviews solicitation contract terms and conditions for exceptions.
  • Inform engagement team of any contractual concerns especially errors/mistakes in the proposal questionnaire and provide recommendations for revisions.
  • Supports Request for Proposals/Quotes (RFP/Q), to include reviewing the RFP/Q to provide guidance to the business on the FAR, DFAR, or other clause impacts, identifying any contractual risks, and writing questions or assumption to clarify those risks.
  • Prepares and ensures that Non-Disclosure Agreement (NDAs) and Teaming agreement are in compliance with company policy and documentation.
  • Provides support to develop, review, reline, and negotiate contracts, grants, subcontracts, and modifications, consistent with company policies
  • Performs detailed compliance and due diligence research in support of establishing new vendor/client relationships and/or applicable document preparation

Senior Contract Analyst

DELOITTE SERVICES LLP
06.2018 - 10.2022
  • Managed and oversaw data management, risk analysis, and compliance reporting across federal and non-federal contracts for agencies including DOD NAVY, DOJ, Air Force, DOE, HHS, DOL, Treasury, IRS, and Army; SLHE; established robust tracking systems for key contract terms and archival protocols, enhancing data visibility and enabling strategic decision-making at the organizational level.
  • Facilitated cross-functional intake, Start Up, and WBS setup coordination between EAs, Finance Analysts, and Engagement Teams, driving timely contract onboarding.
  • Centralized post-award contract data, flagged risk areas, and supported audit readiness—enhancing revenue retention and resolution of unbilled actions.
  • Collaborated with cross-functional teams and Contracts Managers to standardize data entry practices, flag contractual risks, and support vendor management initiatives addressing OCIs, confidentiality, billing, and breach provisions.
  • Worked with senior Contract Managers during proposal compilation, technical volume coordination, and document reviews across TAs, NDAs, MOUs, and data call responses, Representation/Certification, gaining hands-on exposure to complex acquisition strategies and government submissions.
  • Led development of SLHE contract tracking initiative to flag ambiguous terms and high-risk language, increasing audit preparedness and resolution speed by 40%.
  • Onboarded and trained 20+ staff, Interns & new hires in contract systems and data management; led workshops on tool utilization & navigation, systems integration, and contract language interpretation.
  • Played a key role in ERP platform acquisition—enhancing team readiness and enterprise efficiency.
  • Acted as a key compliance liaison, streamlining contract workflow processes and ensuring timely review, approval, and risk mitigation across all stages of the contract lifecycle.

Contracts Analyst – IT Contracts

OPENTEXT
02.2016 - 04.2017
  • Managed contract lifecycles, SaaS redlining & negotiation, financial reconciliations, compliance audits, and system integrations across ERP platforms—ensuring operational accuracy, stakeholder alignment, and risk mitigation
  • Collaborated with project teams to structure and implement contract terms, overseeing setup, amendments, cancellations, and closeouts within centralized repositories to ensure smooth execution.
  • Led contract audits and reconciliation efforts, validating billing completion and surfacing unmatched or questionable data for escalation and resolution with Finance, Legal, and PM stakeholders.
  • Maintained and optimized contract databases across platforms such as Oracle, Siebel, iReceivables, and Salesforce, enabling historical research, forecasting, and data-driven reporting.
  • Monitored and managed IT service-related contracts (e.g., managed services, reseller agreements, hardware), ensuring legal compliance and reducing risk across diverse vendor engagements.
  • Trained and mentored team members on contract lifecycle processes and ERP system usage, improving data accuracy, workflow efficiency, and cross-functional collaboration
  • Oversaw contracts for across different departments using both manual and automated strategies.
  • Oversaw contracts for over 10 different departments using both manual and automated strategies.
  • Oversaw contracts for over 8 different departments using both manual and automated strategies.

Lead Contracts Administrator

ADDAX PETROLEUM LIMITED
04.2008 - 02.2015
  • Focal point for all Facilities Department solicitations – Pre-qualification of vendors, Request for Information, and Quotation, negotiating terms and conditions, identifying and resolving any contractual risks.
  • Responsible for cradle to grave administration of different types of Facilities Department contracts operating in a diverse range of government agencies
  • Focal point for all Facilities Department solicitations – Pre-qualification of vendors, Request for Information, and Quotation, negotiating terms and conditions, identifying and resolving any contractual risks.
  • Responsible for invoicing, payments, variation/claims resulting in savings of more than $60M within a year.
  • Introduced a cost saving strategy by using local fabricators instead of foreign contractors increasing production by 25%, which boosted local content capability and competence.
  • Improved customer satisfaction ratings by 35% by assisting in implementing a new user-friendly interface and training for post award contracts lifecycle management software.
  • Collaborated with developers, Information Technology and Business Development on implementing an automated call-off request & order workflow and approval process which reduced cost by 40%.
  • Recipient of the STAR Award in 2014 and Manager's award 'MOST ENTHUSIASTIC STAFF'
  • Oversaw contracts for over 12 different departments using both manual and automated strategies.

Education

M.Sc. - Applied Project Management

Villanova University
Vilannova
05.2015

B.Sc. - Agricultural Economics

University of Calabar
Nigeria
01.2000

Skills

  • 5G Ecosystem & cell Systems,

FAR/DFARS, Contract Law & Compliance
ERP/CLM Systems: SAP Ariba, Icertis, OpenText
Agile Execution Certified ScrumMaster PMP Training
Supplier Diversity & Sustainability
Legal Tech Fluency AI-Powered Automation
Stakeholder Engagement & Team Empowerment

Accomplishments

    Led cross-functional Agile teams across federal and commercial sectors, delivering multimillion-dollar sourcing and automation initiatives on time and under budget.

    • Managed $65M+ ESG-aligned portfolios, integrating supplier diversity, sustainability metrics, and regulatory compliance into sourcing workflows.

    • Directed full lifecycle implementation of ERP and CLM systems (SAP Ariba, Icertis, OpenText), improving contract visibility and reducing cycle times by 30%.

    • Developed and deployed sourcing playbooks and onboarding guides that standardized operations and accelerated team ramp-up across distributed environments.

    • Facilitated roadmap planning and initiative-level reporting using Jira, SharePoint, and Confluence—driving transparency and alignment across stakeholders.

    • Mitigated contract and operational risks through expert redlining, stakeholder negotiation, and proactive issue resolution, ensuring audit-readiness and compliance.

    • Championed Theory Y leadership, empowering 100K+ emerging leaders through mentorship, process innovation, and people-first strategy.

    • Integrated AI-powered procurement tools to automate repetitive tasks, enhance decision-making, and improve sourcing efficiency across telecom and IT categories.

    • Navigated complex federal frameworks (FAR/DFARS) to ensure compliant contract execution and seamless vendor onboarding.

    • Delivered quarterly scorecards and performance dashboards for executive stakeholders, translating data into actionable insights and strategic pivots.

Certification

  • Certificate in Business and Contract Law
  • Certificate in Mastering Contract Management
  • ScrumMaster
  • AI & Career Enhancement 2025
  • 5G Readiness Broadband Bootcamp 2025
  • CPCM Online Preparatory Course 2024

Languages

English
Native or Bilingual

Work Preference

Work Type

Contract WorkFull Time

Location Preference

RemoteHybrid

Timeline

Senior Contracts & Program Coordinator

AIR AMERICAN INSTITUTE FOR RESEARCH
10.2022 - 05.2025

Senior Contract Analyst

DELOITTE SERVICES LLP
06.2018 - 10.2022

Contracts Analyst – IT Contracts

OPENTEXT
02.2016 - 04.2017

Lead Contracts Administrator

ADDAX PETROLEUM LIMITED
04.2008 - 02.2015

M.Sc. - Applied Project Management

Villanova University

B.Sc. - Agricultural Economics

University of Calabar

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