Joy Jones
Columbus,OH
Summary
Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients.
Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance.
Providing project support, scheduling, time management, assignment prioritization and customer service.
Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals. Self-motivated, brings proven leadership, organizational and customer relations skills.
Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
18
18
years of professional experience
Work History
HHA
Registered Nurses Care
02.2024 - Current
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and self-confidence.
- Improved patient comfort by providing compassionate and attentive care in various daily activities.
- Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
Administrator
Kiddie Palace Learning Center
02.2019 - 03.2024
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Collected, validated, and distributed information to employees.
- Ensuring compliance with state rules, policy, and regulations.
- Plans, direct, and coordinate the academic and non academic activities of the daycare
Case Manager
Zimac Care Center
06.2006 - 08.2017
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Physical Therapy Aide
Divine Health Care
01.2009 - 02.2012
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
- Enforced safety procedures with all patients.
Education
Post Graduate Diploma in Education
National Teachers' Institute
Nigeria12.2018
Associate of Applied Science - Physical Therapy Aide
Texas Health School
Houston, TX04.2007
Bachelor of Science - Geography
University of Nigeria, Nsukka
Nigeria06.1998
High School Diploma -
Ovom Girls High School
Nigeria06.1993
Skills
- Compassionate Caregiving
- Vital signs monitoring
- Recreational Activities
- Transportation provision
- Attention to Detail
- Customer Service
- Decision-Making
- Staff Management
- Employee Supervision
- Client interaction
- Case information confidentiality
- Client Advocacy
Attributes
- Strong verbal Communication
- Methodical multitasker
Other Qualifications
National Teachers Institute Kaduna, 2021/2022, Post Graduate Diploma (Education)
Personal Information
Marital Status: Single
Hobbies and Interests
- Reading
- Writing
- Traveling
References
Available on Request
Timeline
HHA
Registered Nurses Care
02.2024 - Current
Administrator
Kiddie Palace Learning Center
02.2019 - 03.2024
Physical Therapy Aide
Divine Health Care
01.2009 - 02.2012
Case Manager
Zimac Care Center
06.2006 - 08.2017
Post Graduate Diploma in Education
National Teachers' Institute
Associate of Applied Science - Physical Therapy Aide
Texas Health School
Bachelor of Science - Geography
University of Nigeria, Nsukka
High School Diploma -
Ovom Girls High School
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