Joy King
Madison,TN
Summary
Organized and dependable candidate who brings proven leadership and customer relations skills. Successful at managing multiple priorities with a positive attitude. Hardworking and passionate ready to help team achieve company goals.
Overview
22
22
years of professional experience
Work History
Music Director
First Apostolic Church
01.2009 - Current
- Coordinate, schedule and plan rehearsals, weekly schedules and special events.
- Position members within groups to obtain balance.
- Attend regular practices to hone skills.
- Develop and maintain relationships within the team.
- Collaborate with leaders to formulate schedules.
Surgery Scheduler
Northridge Surgery Center
05.2021 - 02.2022
- Expertly manage planning schedules and coordination of outpatient procedures for 16 surgeons.
- Resolve scheduling conflicts to maintain high-quality patient services.
- Input pre-operative orders from surgeons office and anesthesiologists for smooth operation planning.
- Verify insurance coverage and obtain pre-authorizations.
- Greet and interact with patients to provide information, answer questions and collect payments.
Local Sales
The Honey Baked Ham Company
09.2008 - 07.2009
- Develop business to business sales of the company through outbound calls, in-store open houses and on-site visits
- Provide administrative support to other members of the team
- Provide customer service assistance to corporate clients.
- Generate monthly activity reports.
- Build relationships with customers and community to promote long term business growth.
Front office
All About Staffing
10.2002 - 09.2005
- Process applicants, pull background checks and process drug screens
- Answer multi-line phone system and forward calls to appropriate individuals.
- Schedule and facilitate computer and orientation classes
- Scan all documents into HR database. Audit employee profiles on a monthly basis. Complete weekly payroll for 300+ employees.
- Approve profiles and enter all credentials for more than 15 vendors daily
Coordinator
Milestone Staffing
10.2001 - 03.2002
- Process of applicant paperwork, pulling background checks, processing drug screens, verifying past employment history and payroll
- Maintain all employee profiles which include educating, hiring and terminating employees
- Liaison between hospitals and nurses with scheduling shifts.
Education
Metro Christian Academy
Neely, Madison, TN1993
Skills
- Positive Interactions
- Coordinate Schedules
- Administrative Support
- Client Satisfaction
- Handling Complaints
- Orientation and Training
- Leadership and Change Management
- Front Office Operations
- Planning and Prioritization
Timeline
Surgery Scheduler
Northridge Surgery Center
05.2021 - 02.2022
Music Director
First Apostolic Church
01.2009 - Current
Local Sales
The Honey Baked Ham Company
09.2008 - 07.2009
Front office
All About Staffing
10.2002 - 09.2005
Coordinator
Milestone Staffing
10.2001 - 03.2002
Metro Christian Academy