Joy Kruppa

• Duties included weekly teaching financial capability classes as well as individual classes by request.
• Effectively responded to crisis calls via telephone and walk-ins on a daily basis.
• Managed volunteer interviews and duties.

Note: Initially my involvement with WRC was on a volunteer basis as requested by the Executive Director. As time progressed I was hired full time and maintained that status until March 4, 2024,

Certified Trainer for AlZheimer's/Dementia, and Certified Red Cross Trainer for assisted living staff licensure.

Marketing representative and customized medication management provider.

• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Monitored office workflows and administrative process to keep operations running smoothly.