Joy Mays
Tucker,GA
Overview
19
19
years of professional experience
Work History
Packer
Amazon
11.2020 - 01.2025
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
Bakery Clerk
Whole Foods Market Inc
11.2017 - 09.2018
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
Meat Manager
Walmart
02.2011 - 12.2013
- Implemented employee training programs focused on enhancing product knowledge and improving customer service skills among team members.
- Increased customer satisfaction by providing knowledgeable assistance and recommendations on meat selections.
- Directed the implementation of new merchandising layouts to showcase featured products and drive sales growth in the department.
- Collaborated with store management to develop successful promotional strategies for meat department offerings.
- Demonstrated strong leadership skills in managing daily operations of the meat department, consistently meeting targets for sales growth and customer satisfaction.
- Mentored junior staff members in proper meat handling techniques, fostering a culture of continuous improvement.
- Addressed customer concerns promptly and professionally, fostering strong relationships and promoting repeat business through excellent service experiences.
- Developed and executed successful holiday promotions, including special offers and themed displays designed to attract shoppers during peak seasonal periods.
- Optimized staffing schedules to ensure adequate coverage during peak shopping hours, resulting in reduced wait times for customers.
- Managed ordering process for all meat products, streamlining procedures to improve efficiency while reducing overstock issues.
- Conducted regular quality control checks on incoming shipments, ensuring only the freshest meats were offered to customers.
- Monitored supplier performance to guarantee timely deliveries and maintain optimal inventory levels.
- Negotiated favorable pricing agreements with suppliers, contributing to overall cost reduction efforts within the store.
- Maintained open lines of communication with all team members, fostering a positive work environment conducive to high productivity levels and employee retention.
- Oversaw budgeting processes for the meat department, regularly reviewing financial reports to identify opportunities for improved profitability or expense reduction measures.
- Maintained a clean and sanitary work environment in compliance with food safety regulations and guidelines.
- Reduced waste costs by implementing effective inventory management and rotation systems.
- Enhanced meat department sales by ensuring proper product display and presentation.
- Ensured consistent high-quality products by closely monitoring cutting, grinding, and packaging processes.
- Assisted customers by finding requested items and providing preparation information for specific cuts of meat.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
Deli Associate
Walmart
05.2006 - 05.2010
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
- Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
Education
Diploma - Business Management
Oak Crest High School
Mays Landing, NJ06.1996
Skills
- Packing boxes
- Product packaging
- Warehouse safety
- Labeling
- Efficient packing
- Quality control
- Box assembly
- Safety protocols
- Quality inspection
- Box building
- Hand-eye coordination
- Labeling accuracy
- Shipping and receiving
- Weighing and measuring
- Barcode scanners
- Reading comprehension
- Product inspection
- Food safety regulations
- Quality assurance
- Product Inspections
- Stacking proficiency
- Tape gun usage
- Temperature control
- Crew management
- Sealing machines
- Inventory management
- Shrink wrapping
- Pallet wrapping
- Scanner systems
- Barcode scanning
- Pallet building
- Package sealing
- Product boxing
- Teamwork and collaboration
- Attention to detail
- Flexible and adaptable
- Work well under pressure
- Team collaboration
- Problem-solving
- Order picking
- Clear communication
- Critical thinking
- Multitasking
Timeline
Packer
Amazon
11.2020 - 01.2025
Bakery Clerk
Whole Foods Market Inc
11.2017 - 09.2018
Meat Manager
Walmart
02.2011 - 12.2013
Deli Associate
Walmart
05.2006 - 05.2010
Diploma - Business Management
Oak Crest High School
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