Joy Milfort
Columbia,MD
Summary
Health and Wellness Coach and Enthusiast. Adept at leading groups and individual coaching sessions to promote wellness. Excellent educator adept at working with people at all skills levels to improve overall health. Experienced PT Aide and a long career in business/finance administration. Changing careers and currently looking for work in healthcare, while pursuing advanced medical degree.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Health Wellness Lifestyle Coach
JoyLife
08.2013 - Current
- Enhanced client wellness by creating personalized health plans tailored to individual needs and goals.
- Improved client lifestyle habits through comprehensive coaching sessions focused on nutrition, exercise, and stress management.
- Promoted mental well-being for clients with mindfulness techniques and meditation practices.
- Boosted weight loss success rates by implementing customized meal plans and providing ongoing support.
- Developed strong relationships with clients, fostering trust and open communication for optimal progress.
- Conducted workshops and group sessions for increased community awareness of health and wellness topics.
- Empowered clients to take control of their own health by educating them on the importance of self-care and preventative measures.
- Contributed to a positive team dynamic among fellow coaches, sharing best practices and learning from one another''s expertise.
- Raised awareness of healthy living options within the local community through organizing events such as wellness fairs or seminars.
- Retained high satisfaction rates among clientele by consistently exceeding expectations in coaching sessions and follow-up support.
- Continually expanded knowledge base in current wellness trends, research findings, and industry developments to better serve clients'' needs.
- Assisted clients in overcoming personal obstacles that hindered progress toward achieving their health goals through empathetic listening skills and solution-oriented strategies.
- Facilitated goal-setting exercises with clients to establish clear objectives for their journey towards improved wellbeing.
- Bolstered long-term behavior change by helping clients develop healthy habits and routines that fit their lifestyle.
Health Care Aide
Eden Valley Care Center
08.2012 - 12.2013
- Enhanced patient comfort by providing compassionate and attentive care.
- Reduced patient anxiety through effective communication and active listening skills.
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
- Maintained accurate records of patient care, progress, and concerns for optimal health outcomes.
- Administered medication as prescribed by healthcare professionals, ensuring adherence to schedules and dosages.
- Monitored vital signs regularly, promptly reporting any abnormalities to nursing staff or physicians.
- Provided emotional support for patients and families during times of stress and uncertainty.
- Educated patients on self-care techniques, empowering them to take control of their health management.
Physical Therapy Aide, Medical Billing
Viener And Thomas Orthopedic
05.2001 - 06.2002
- Improved patient recovery by assisting in implementing individualized physical therapy treatment plans.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
- Assisted in designing effective home exercise programs for patients, promoting continued improvement outside of clinical sessions.
- Maintained accurate patient records for both billing purposes and ongoing evaluation of therapeutic interventions.
- Reduced errors in medical billing by meticulously reviewing patient records and ensuring accurate coding.
- Enhanced revenue collection through diligent follow-up on unpaid claims and denials with insurance companies.
- Streamlined billing processes by implementing efficient workflows and utilizing advanced software tools.
- Increased overall efficiency of the billing department by regularly auditing internal procedures and suggesting improvements.
- Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
Physical Therapy Aide
NovaCare Outpatient Rehabilitation
05.1999 - 05.2001
- Improved patient recovery by assisting in implementing individualized physical therapy treatment plans.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
- Assisted in designing effective home exercise programs for patients, promoting continued improvement outside of clinical sessions.
- Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
- Promoted adherence to prescribed therapeutic regimens by educating patients on the importance of following their plan of care consistently.
- Provided empathetic support to patients experiencing difficult emotions related to their injury or illness while under supervision from a licensed therapist.
- Maintained strict compliance with HIPAA regulations, ensuring the privacy and confidentiality of sensitive patient information at all times.
Rehab Volunteer
National Rehabilitation Hospital
06.1998 - 09.1999
- Enhanced patient satisfaction with personalized care and compassionate communication.
- Provided support to patients during physical therapy sessions, enabling increased mobility and functionality.
- Assisted with the administration of therapeutic interventions, contributing to improved patient wellbeing.
- Ensured continuity of care by maintaining clear communication channels with therapists, physicians, and other healthcare providers.
- Supported therapists in conducting group therapy sessions, fostering social interaction among patients as part of their recovery process.
- Implemented creative strategies to motivate patients throughout their recovery journey, resulting in higher levels of engagement during therapy sessions.
- Fostered a positive and supportive atmosphere, encouraging patients to ask questions and express concerns about their rehabilitation process.
- Observed patients awaiting therapy or transportation to note needs and handle situations appropriately.
Education
MBA - Business Administration And Management
Bay Path University
Longmeadow, MA05.2013
Administrative Management Fellow- Higher Education - Higher Education Administration
Harvard University
Cambridge, MA06.2009
Bachelor of Science - Health Education And Biology
American University
Washington DC 05.2001
Skills
- Behavior Modification
- Health Promotion
- Empathetic Listening
- Chronic Disease Prevention
- Sleep Improvement
- Goal Setting
- Personalized Coaching
- Public Speaking
- Conflict Resolution
- Self-Care Strategies
- Emotional Intelligence
- Stress Management
- Health Education
- Nutritional Knowledge
- Motivational Techniques
Certification
- Lifestyle Wellness Training Certificate - Eden Valley Institute, 2013
- National Certified Mediation Professional, National School of Mediation
Timeline
Health Wellness Lifestyle Coach
JoyLife
08.2013 - Current
Health Care Aide
Eden Valley Care Center
08.2012 - 12.2013
Physical Therapy Aide, Medical Billing
Viener And Thomas Orthopedic
05.2001 - 06.2002
Physical Therapy Aide
NovaCare Outpatient Rehabilitation
05.1999 - 05.2001
Rehab Volunteer
National Rehabilitation Hospital
06.1998 - 09.1999
MBA - Business Administration And Management
Bay Path University
Administrative Management Fellow- Higher Education - Higher Education Administration
Harvard University
Bachelor of Science - Health Education And Biology
American University
- Lifestyle Wellness Training Certificate - Eden Valley Institute, 2013
- National Certified Mediation Professional, National School of Mediation
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