Joy Miller
West Orange,NJ
Summary
Summary:
Highly motivated and results-oriented Procurement and Project Management professional with a proven track record of delivering significant cost savings, improving operational efficiency, and driving strategic initiatives. Possessing a strong foundation in indirect and direct procurement, supplier management, contract negotiations, and process improvement. Proven ability to lead cross-functional teams, manage complex projects, and build strong relationships with stakeholders.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Global Regulatory Affairs & Clinical Safety Business Process and Compliance Lead
Talent Burst (Merck Pharmaceutical)
11.2023 - Current
- Business Process Improvement: Responsible for planning and analyzing complex business activities, conducting process compliance monitoring, managing quality and providing guidance on Corrective and Preventive Actions (CAPA)
- Collaborate with cross-functional teams, stakeholders, and system owners across the global organization to streamline processes, execute standards, and safeguard optimal quality and compliance with current Health Authority regulations
- Project Management and Reporting: Responsible for managing 13 categories project initiatives, developed process objectives, key performance indicators, and communication plans, while also conducting business impact assessments and developing and maintaining business process maps
Process Improvement Lead Center of Excellence
Cogent InfoTech Staffing
06.2023 - 10.2023
- Strategic Procurement Leadership: Responsible for identifying and leading the global procurement strategy (S2P) process across different categories and organizational landscapes
- Responsible for leading team meetings, managing a portfolio of projects focusing on process and business capabilities improvement, and leading end-to-end implementation of process mapping for S2P processes
- Change Management and Process Adherence: Responsible for driving adherence and utilization of new or improved processes, acting as a change agent, and ensuring relevant systems and tools are embedded across the S2P process
Sr. Finance Manager III
Mind lance (Abbvie Pharmaceutical)
09.2022 - 08.2023
- Contract Management and Analysis: Accurately entered and maintained various types of contracts into Allergan Aesthetics' Revenue Management System, ensuring accuracy in data and meaningful management reporting
- Conducted peer review sessions for contract builds, led the analysis and resolution of disputed admin fees/rebates, and maintained systems and tracking logs for contracts and rebate processing
- Process Optimization and Compliance: Created and monitored Tier group assignments for participating facilities, conducted membership maintenance and processing, and utilized systems like Revitas Model N Flex and P2P for accurately determined class of trade assignments and compliance requirements
- System Proficiency and Testing: Possessing the ability to test and understand the functionality of the Allergan Revenue Management System and interrelationships between various functional applications including SAP
Events Project Manager
US Tech Solutions (Johnson & Johnson)
09.2021 - 12.2022
- Project Management and Collaboration: Lead project execution, manage project schedules, vendors, budgets, and timelines, and interface with business and communications partners across the enterprise, as well as external partners and stakeholders
- Serve as principal contact for alliance practices and collaborate with cross-functional teams to resolve contract-related issues, facilitating smooth execution of agreements therefore reducing PO discrepancies.
- Contract and Database Management: Responsible for 100+ end-to-end speaker contract onboarding, promotional events, and maintenance of comprehensive databases of contract information, including accurate reporting for compliance alignment
- Strategy Development and Partnerships: Manage execution of 7 large-scale corporate scientific recognition programs and partner with business development teams on licensing and acquisition communications strategy
- Work closely with operating company and corporate communications departments to provide guidance on disclosure obligations, financial analysts' perspective, and coordination of media influencers
Specialty Contracts- Project Management
Integrated Resources (SANOFI Pharmaceutical)
03.2021 - 09.2022
- Comprehensive Contract Management and Compliance: Manage multiple projects and programs across oncology and specialty care, including drafting, negotiating, and reviewing market access related agreements with various entities such as PBMs, GPOs, specialty pharmacies, wholesalers, and service providers
- Analyze market access initiatives and field-based activities for compliance with applicable laws and company policies, including healthcare compliance laws and regulations, antitrust, and FDA requirements
- Engage with senior commercial leaders and collaborate with various functions such as legal, ethics, business integrity, sales, medical, regulatory, operations, finance, supply chain, and manufacturing
- Contract Analysis and Financial Management: Analyze and process GPO rebate, chargeback, and admin fee payments, manage rare disease direct contracts, and evaluate entities for participation in the 340B program
Procurement Product Manager
Randstad Engineering (GlaxoSmithKline Consumer Healthcare)
07.2019 - 08.2019
- Regulatory Compliance and Risk Management: Responsible for managing and ensuring FDA compliance for Oral Health, Nutrition, and digestive health products
- Managed project innovation by working cross-functionally with teams including legal, finance, sales, marketing, R&D, and vendors to ensure contract compliance and alignment with business objectives such as timeline and budget requirements
- Product Management and Performance Evaluation: Lead promotional materials development, inventory management, and define key product metrics to establish monitoring systems and regularly evaluate and report on product performance and success
Environmental Category Manager
PSEG (Public Service Electric and Gas)
06.2018 - 04.2019
- Comprehensive Contract and Compliance Management: Responsible for managing and ensuring environmental compliance across various utility sectors and FEMA Long Island, including completing GSA contracts/subcontracts, working with DCAA, and reporting to the EPA
- Procurement and Cost Management: Prepare cost estimates, evaluate bids, and select subcontractors through procurement processes
- Manage the full life cycle of contracts from RFP to Award Signing
- Additionally, conduct detailed supplier and market analysis, spend analysis, and cost modeling to negotiate contracts and supplier agreements, ensuring continuity of quality, supply, and service at the best value
- Proactively identify risks, manage a budget of over $300 million, set competitive price points, conduct legal and financial risk assessments, and identify areas for process and quality improvement
Procurement Manager
Collabera/ Kelly Services (BP Castrol Lubricants USA)
07.2017 - 03.2018
- Strategic Procurement and Collaborative Supply Chain Management: Collaborate with country-level teams to consolidate demand and release to suppliers, identifying gaps and working closely with teams and suppliers to meet key performance indicators (KPIs)
- Develop short- and long-term procurement strategies aimed at optimizing service and quality, reducing total costs, and meeting company goals
- Pricing and Portal Management: Ensure marketing prices for labels, containers, and ProMats for the region are uploaded to the portal (PDMS) and LBM
- Compliance and Process Improvement: Draft amendments and change requests using standard templates to ensure compliance with Group/Segment/SPU and procurement controls and standards, with a focus on health, safety, security, and environment (HSSE)
- Develop and deliver benchmarking projects to measure and quantify functional strategy and its impacts
Procurement Manager
Collabera/ Kelly Services (Mondelēz International)
12.2016 - 02.2017
- Contract Negotiation and Management: Established agreements and Statements of Work (SOWs), negotiated within budget and in a timely manner for products
- Cost Analysis and Strategic Procurement: Created, analyzed, and rationalized the cost structures of purchased ingredients using detailed cost modeling and related tools
- Developed and incorporated structured price risk management and supply contingency planning within procurement strategies, clearly articulated in supply agreements for effective risk mitigation in compliance with corporate policies, goals, and objectives
Vendor Project Manager
Johnson Controls Inc.
09.2015 - 09.2016
- Comprehensive Proposal and Contract Management: Oversee 40+vendor implementation between SAP and Salesforce, and handle the development of a wide range of documentation including RFX/RFI/RFP, MSA, SOW, GSA contracts, IDIQ agreements, commercial proposals, bids, quotations, SLAs, contracts/subcontracts, and agreements
- Project Management and Sales Tracking: Diligently track project resources and progress using Salesforce, document events impacting schedule and scope, and identify opportunities for project-specific change orders resulting in increased revenue of 25%.
- Leadership and Process Improvement: Lead and mentor a team of proposal specialists, assigning tasks, reviewing work for compliance with quality standards and departmental procedures, and leading large-scale complex sourcing efforts
Assistant Business Agent (Internship)
Local 68 IUOE
09.2014 - 04.2015
- Negotiated benefits package for labor workers resulting in improved satisfaction from members
- Act as a liaison between union workers and contracted company on a variety of issues resulting in more streamlined terms and 17% increase of extended work
- Increase union members understanding of their rights through educational seminars
Project Manager
Siemens Building Technology
04.2008 - 05.2013
- Team Management and Project Coordination: Managed a small team of outsource and permanent technicians, showcasing strong leadership and team management skills
- Coordinated project expectations with team members, delegated tasks and responsibilities to appropriate personnel, and participated in pre-bid reviews and turnover meetings to evaluate sales estimates and job layouts
- Across 4 categories evaluated project specifications, established comprehensive project schedules, and performed key facets of each project, including scope, cost estimates, budget management, risk mitigation, and development of key performance indicators (KPIs)
- Additionally, developed maintenance plans, project milestones, and monitored margins and actual gross margins
- Contract Management and Stakeholder Engagement: Monitored projects associated with MSAs and Evergreen contracts, provided indirect support to sales, and oversaw the preparation of progress billings, pursuing timely payments from customers and authorizing payments to material suppliers and subcontractors
Education
Ph.D. - Strategic Management
Liberty University
Lynchburg, VA05-2026
MBA -
William Paterson University of New Jersey
Wayne, NJ05-2022
Skills
- Project Management, Supplier Relationship Management, Cost Reduction, Corrective Action Planning, Problem solving
- Financial Analysis
- Process improvement, Regulatory Compliance, Business Process Mapping, Training and education, SOP Writing, Incident Management, Compliance Monitoring, and Quality improvement
- Procurement Strategy, Contract Management, Negotiations
- Change Management, Document Review and Management,
Skills:
Excel (Pivot Tables, V-Look Up, X-Look Up) Power Point, Word, Outlook, Lotus Notes, Ariba, REVITA ,S/4 HANNA, WAVE, CITURO, Alteryx, Access, Tableau, CRM, CLM, JAMIS, Siebel, MS Project, Oracle, EZ-AP, SharePoint, PeopleSoft, EDI, SQL Manager, SRM/ERP SAP, Hp ALM/ServiceNow, Salesforce, Procure to Pay, NxGen, Qlik Sense, Power Advocate, Aravo, Model N/RMUS/FLEX, Appian, Nimbus, Veeva Vault QD, Veeva ProMats, IBM SPSS, Excellent communication and interpersonal skills, Ability to work independently and as part of team
Certification
Six Sigma Yellow - Business Process Improvement (BPI) and Green Belt (Siemens BT)
OSHA Certified
PMP (Project Management Professional) w/ LEAN -William Paterson University- 2019
Volunteerism
Internal Revenue Service 2016 - Present
Site Manager/ Preparer/ Trainer/ Consultant
Timeline
Global Regulatory Affairs & Clinical Safety Business Process and Compliance Lead
Talent Burst (Merck Pharmaceutical)
11.2023 - Current
Process Improvement Lead Center of Excellence
Cogent InfoTech Staffing
06.2023 - 10.2023
Sr. Finance Manager III
Mind lance (Abbvie Pharmaceutical)
09.2022 - 08.2023
Events Project Manager
US Tech Solutions (Johnson & Johnson)
09.2021 - 12.2022
Specialty Contracts- Project Management
Integrated Resources (SANOFI Pharmaceutical)
03.2021 - 09.2022
Procurement Product Manager
Randstad Engineering (GlaxoSmithKline Consumer Healthcare)
07.2019 - 08.2019
Environmental Category Manager
PSEG (Public Service Electric and Gas)
06.2018 - 04.2019
Procurement Manager
Collabera/ Kelly Services (BP Castrol Lubricants USA)
07.2017 - 03.2018
Procurement Manager
Collabera/ Kelly Services (Mondelēz International)
12.2016 - 02.2017
Vendor Project Manager
Johnson Controls Inc.
09.2015 - 09.2016
Assistant Business Agent (Internship)
Local 68 IUOE
09.2014 - 04.2015
Project Manager
Siemens Building Technology
04.2008 - 05.2013
Six Sigma Yellow - Business Process Improvement (BPI) and Green Belt (Siemens BT)
OSHA Certified
PMP (Project Management Professional) w/ LEAN -William Paterson University- 2019
Ph.D. - Strategic Management
Liberty University
MBA -
William Paterson University of New Jersey
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