Summary
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Joy Miller

Peshtigo ,WI

Summary

Proven Customer Service Representative at Krist Oil, adept in critical thinking and data entry, enhanced customer loyalty through empathetic dispute resolution. Excelled in high-stress situations, fostering positive outcomes. Demonstrated teamwork and efficiency at Quality Inn & Suites, showcasing active listening and a collaborative spirit. Achieved significant client satisfaction and independence as a Caregiver, highlighting strong interpersonal skills.

Work History

Customer Service Representative

Krist Oil
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Laundry Department

Quality Inn & Suites
  • Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.

Caregiver

Village Care Giving
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Caregiver

Arms of Angels
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted patients with self-administered medications.

Education

General Studies

Marinette High
Marinette, WI
06.1985

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

Krist Oil

Laundry Department

Quality Inn & Suites

Caregiver

Village Care Giving

Caregiver

Arms of Angels

General Studies

Marinette High

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