Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joy Mushabe

147 Rangeway Rd Unit 2403,MA

Summary

Compassionate Direct Support Professional with extensive experience at Guild Human Services, skilled in client-centered care and medication management. Proven ability to enhance clients' quality of life through personalized care plans and emotional support, fostering independence and dignity while ensuring safety and well-being. Committed to ongoing professional development and effective team collaboration.

Passionate care professional with focus on delivering high-quality support to individuals in need. Adept at creating positive relationships and enhancing well-being of those under care. Known for strong team collaboration and adaptability to changing needs, ensuring reliable and effective care. Skilled in personal care assistance and crisis intervention.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Direct Care Staff

Guild Human Services
04.2021 - 08.2025
  • Provided compassionate care and support to individuals with developmental disabilities.
  • Assisted clients in daily living activities, promoting independence and dignity.
  • Collaborated with multidisciplinary teams to create personalized care plans.
  • Monitored client progress and reported observations to supervisors for effective adjustments.
  • Facilitated recreational activities to enhance social skills and community engagement.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
  • Assisted with personal hygiene tasks for improved health and dignity of patients.
  • Supported patients with mobility challenges, utilizing proper techniques to prevent injury and promote independence.
  • Safeguarded patients by closely monitoring their behavior and intervening during crises when necessary.
  • Utilized crisis intervention techniques effectively during emergencies, ensuring safety of both patients and staff members involved.
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans for optimal patient outcomes.
  • Remained alert to problems or health issues of clients and competently responded.
  • Developed essential life skills in patients through hands-on training in areas such as budgeting, cooking, and self-care practices.
  • Contributed to the overall functioning of the facility by performing administrative tasks such as scheduling appointments or updating records as needed.
  • Kept clients engaged in social networks and communities for personal health and growth.

Direct Support Professional

Mindful Health Care
01.2020 - 03.2023
  • Assisted individuals with daily living activities and personal care needs.
  • Supported the development and implementation of individualized care plans.
  • Collaborated with team members to enhance client engagement and social interaction.
  • Monitored clients' health and behavior, reporting changes to supervisors promptly.
  • Maintained a clean and safe environment for clients through diligent housekeeping tasks.
  • Documented client progress and activities accurately in daily logs.
  • Participated in training sessions to improve skills and service delivery methods.
  • Adapted quickly to diverse client needs, ensuring responsiveness and support continuity.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.

Education

Associate of Science -

Makerere College
Kampala Uganda
03-2017

Skills

  • Client-centered approach
  • Social skills
  • Daily living activities
  • Medication monitoring
  • Professional boundaries
  • Personal hygiene assistance
  • Housekeeping
  • Social skills development
  • Emotional support
  • Meal preparation
  • Appointment management
  • CPR certified
  • Medication management
  • Family engagement
  • Safety monitoring
  • Multicultural sensitivity
  • Self-care promotion

Certification

  • NCPCT - Patient Care Technician
  • CPCT/A - Patient Care Technician/Assistant
  • PCHM - Personal Care Homemaker
  • CPR/first aid

Timeline

Direct Care Staff

Guild Human Services
04.2021 - 08.2025

Direct Support Professional

Mindful Health Care
01.2020 - 03.2023

Associate of Science -

Makerere College

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