Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Activities
Coursework
Community Service
Timeline
Generic
Joy Nartey

Joy Nartey

Summary

Trained in technical support and infrastructure management. Knowledgeable about supporting users with in-person and remote assistance. Quality-driven and self-motivated individual with a superior work ethic and diligent nature.

Overview

2
2
years of professional experience

Work History

Engagement Center Ambassador

Southern Illinois University Edwardsville
08.2023 - Current
  • Called alumni using the university calling system.
  • Resolved broken computers using technical skills.
  • Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.

Cashier

JCPenny
04.2022 - Current
  • Resolved broken cash registers using troubleshooting skills.
  • Consulted with customers on the telephone and in person to resolve issues.

Cashier

The Home Depot
10.2022 - 09.2023
  • Completed specific tasks in time allotted by supervisor using time management
  • Resolved technical issues with self-checkout and front-end registers.

Education

Bachelor of Science - Business Administration (Cybersecurity)

Southern Illinois University Edwardsville
Edwardsville, IL
05.2025

Skills

  • HTML (Markup Language)
  • Python (Programming Language)
  • Java (Programming Language)
  • Microsoft Office Certified
  • Research and analysis
  • Decision-Making
  • SDLC & AGILE Planning
  • TestOut PC Pro Certified
  • English (Fluent)
  • Twi (Moderate Level)

Affiliations

  • National Society of Black Engineers
  • Association of Information Technology Professionals

Activities

  • Association of Information Technology Professionals
  • National Society of Black Engineers
  • African Student Association
  • Provost Scholarship

Coursework

  • Concepts of Computer Science
  • Computer Concepts & Applications
  • Programming Logic
  • Structured Systems Analysis
  • IT Hardware and System Software

Community Service

  • R3 Development
  • Habitat for Humanity

Timeline

Engagement Center Ambassador

Southern Illinois University Edwardsville
08.2023 - Current

Cashier

The Home Depot
10.2022 - 09.2023

Cashier

JCPenny
04.2022 - Current

Bachelor of Science - Business Administration (Cybersecurity)

Southern Illinois University Edwardsville
Joy Nartey