Joy Nostrand

Responsible for handling emergencies, customer complaints, and accidents involving customers or employees. Supervising store employees.

• Assists cashiers with computer, register, and scanner problems.
• Responsible for completing close of day functions in the cash office.
• Counting and resetting specific tills for the next day.
• Other duties as assigned.

• Greeted customers and answered any questions they had about the store's products and services.
• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Issued receipts, refunds, credits or change due to customers.
• Answered customer inquiries regarding store policies and procedures.
• Processed returns and exchanges of merchandise in accordance with store policies.
• Conducted price checks for special orders or discounts as requested by customers.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Followed company security procedures for handling large sums of money.
• Performed other duties as assigned by management.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Helped customers find specific products, answered questions, and offered product advice.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Processed sales transactions to prevent long customer wait times.
• Scanned merchandise using point-of-sale system for accurate purchase totals.

• Greeted customers, answered questions and provided assistance with purchases.
• Maintained cleanliness of station by sweeping floors, wiping counters and restocking shelves.
• Verified customer identification for age-restricted products.
• Operated cash register to process payments and issue receipts.
• Assisted in training new employees on proper operating procedu
• Ensured safety regulations were followed at all times.
• Processed credit card transactions accurately and securely.
• Responded quickly to emergency situations such as spills or fires.
• Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
• Activated fuel pumps to fill vehicle tanks with gasoline or diesel fuel to specified levels.
• Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.