Joy Owens
LOUISVILLE,KY
Summary
Started in sales in high school at St Matthews Exterminating Co selling termite contracts over phone. I love people, I can talk to anyone and I love to close the deal! Thirty years of inside sales in the printing paper industry, singing in a band, enhances ability to evaluate people and ease communication.
Overview
41
41
years of professional experience
Work History
Fresh Flower Merchandiser
Native Floral Group
02.2017 - 03.2023
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Generated weekly, monthly and quarterly sales reports to highlight milestones and activities.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Prepared and analyzed reports to track inventory and purchasing trends.
- Answered customer questions regarding store merchandise, department information, and pricing.
Inside Sales Representative
International Paper
Louisville, KY
09.1982 - 10.2012
- Stayed current on company offerings and industry trends.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Achieved or exceeded company-defined sales quotas.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Managed friendly and professional customer interactions.
Skills
Ability to meet and talk to public
Ability to present and close sale, due to 30 years of inside sales in printing paper industry
Update and create eye appealing displays
- Floor Plans
Timeline
Fresh Flower Merchandiser
Native Floral Group
02.2017 - 03.2023
Inside Sales Representative
International Paper
09.1982 - 10.2012
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