Joy Palmer
Washington,District of Columbia
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2
2
years of professional experience
Work History
Team Member
Learning Resources Center
09.2024 - Current
- Processed customer fines and educated individual patrons on ways to minimize future charges.
- Organized and maintained detailed records on equipment use, materials logs, and circulation activities.
- Learned and adapted quickly to new technology and software applications.
- Developed strong organizational and communication skills through coursework.
- Worked with various printers and lamination machines.
- Maintained a productive and efficient approach to all tasks
Front of House Employee
CHIKO
10.2023 - 06.2024
- Helped guests at tables when in need of assistance.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Established welcoming atmosphere by greeting each guest warmly.
- Accurately operated cash register to process customer payments.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Team Member
Chick-fil-A
03.2023 - 11.2023
- Operated register to process card and cash payments for order totals.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Greeted customers and answered inquiries regarding menu items and specials.
- Utilized POS system to receive and process food and beverage orders.
- Managed around 50-80 orders a day.
Marketing Intern
Texas A&M University Bush School DC
06.2023 - 08.2023
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Prepared project presentations and reports to assist senior staff.
- Researched competitor trends and interpreted findings to report conclusions to supervisors.
- Tracked key performance indicators to measure success of campaigns.
Education
Bachelor of Arts - Elementary Education
Marshall University
Huntington, WV05-2028
High School Diploma -
Coolidge High School
Washington, DC06-2024
Skills
- Campaign tracking
- Point of sale systems
- Conflict resolution
- Multitasking and organization
- Teamwork and collaboration
- Cash handling
Timeline
Team Member
Learning Resources Center
09.2024 - Current
Front of House Employee
CHIKO
10.2023 - 06.2024
Marketing Intern
Texas A&M University Bush School DC
06.2023 - 08.2023
Team Member
Chick-fil-A
03.2023 - 11.2023
Bachelor of Arts - Elementary Education
Marshall University
High School Diploma -
Coolidge High School
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