Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joy Peter

Toronto,Canada

Summary

Reliable pharmacy assistant with experience in providing quality customer service, managing daily pharmacy operations, and accurately filing information. Possesses a comprehensive understanding of medication and side effects and offers strong knowledge of medical terminology.

Overview

4
4
years of professional experience

Work History

Pharmacy Care Representative

Blessed Medicals (Pharmacy Shop)
01.2021 - 08.2023
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Received incoming supplies and stocked in correct locations.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Merchandised over-the-counter goods and rotated stock.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Updated computer system with current customer, payment and inventory information.
  • Supported operations with filing, copying and faxing.
  • Verified order information against computer database.
  • Completed and filed documentation for insurance, store and liability purposes.
  • Greeted customers at counter and provided excellent customer service.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Assisted customers in selecting over-the-counter medications and health care products.
  • Organized pharmacy area to maintain clean and orderly environment.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Input patient information into computer system for prescription orders.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Re-stocked shelves with prescribed medications and health care products.
  • Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
  • Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
  • Generated labels for prescriptions and maintained accurate records.

Warehouse Operative

Ricky Gold International Limited
08.2019 - 12.2021
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

Education

No Degree - Pharmaceutical Sciences

Seneca Polytechnic
Toronto Canada
06.2026

Bachelor of Science - Pharmacology

Delta State University
Abraka P.M.B., Nigeria
05.2015

Skills

  • Patient Profiles
  • Assisting Pharmacists
  • Filing Documents
  • Verifying Orders
  • Typing Medication Labels
  • Preparing Bubble Packs
  • Stocking Shelves
  • Cash Register Operations
  • Pharmacy File Management
  • Regulatory Compliance
  • Secure Storage of Medications
  • Pharmacy Automation
  • Ordering and Stocking Medications
  • Preparing Bulk Medications
  • Product Restocking
  • Processing Orders
  • Till Counting
  • Administrative Support
  • Labeling and Counting
  • Accepting Payments
  • FDA and HIPAA Compliance
  • HIPAA Compliance
  • Proper Labeling
  • Organizing Supplies
  • Cafe Inventory
  • Insurance Verification
  • Medication Distribution Support
  • Updating Computer Database
  • Operating Register
  • Hospitality and Accommodation
  • Answering Customer Questions
  • Customer Satisfaction
  • Workplace Safety
  • Supply Management
  • Insurance Billing
  • Resolving Complaints
  • Resolving Customer Issues
  • Health Insurance Plan Knowledge
  • Equipment Inspection and Maintenance
  • Clean Equipment
  • Pharmacy Practices
  • FDA and ICH Guidelines
  • Insurance Claim Filing
  • Label Printing
  • Organize Inventory
  • Taking Medical Histories
  • Customer Identification Checks
  • Pharmacy Policies and Procedures
  • Medical Documentation
  • Maintaining Clean Work Areas
  • Teamwork and Collaboration
  • Customer Care Standards
  • Managing Customer Complaints
  • Serve Customers
  • Quality Assurance and Control
  • Proper Storage Procedures
  • Medication Packaging
  • Rewards Programs
  • Outdated Medication Protocols
  • Patient Information Collection
  • Maintaining Medical Records
  • Computer Billing Systems
  • Document Faxing and Copying
  • Merchandise Products
  • Documentation and Recordkeeping
  • New Store Setups

Timeline

Pharmacy Care Representative

Blessed Medicals (Pharmacy Shop)
01.2021 - 08.2023

Warehouse Operative

Ricky Gold International Limited
08.2019 - 12.2021

No Degree - Pharmaceutical Sciences

Seneca Polytechnic

Bachelor of Science - Pharmacology

Delta State University

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Joy Peter