Joy Reeves

Contracted from Brown's Trucking Co.

By Judy Davis of Duluth, whom I worked for.

Entered all data on drivers' trips crossing state lines.

I entered all the mileage.

Entered gas receipts.

Ran monthly reports to balance.

Consistently exceeded data entry deadlines, expediting project completion.

Printed invoices for next-day appointments.

Pulled patients' charts.

Signed-in / out patients.

Verified insurance.

Collected copays.

Answered all calls and distributed them where needed.

I called pharmacies for refills.

• Billed for case managers conducting in.
• Rehab, counseling, workers' compensation, and disability, perinatal, hospice.
• Medical Field.
• RN Field.
• Taught nurses how to enter billing codes for their evaluations, treatments, and responses.
• Ran weekly and monthly balances.
• Called insurance companies about outstanding claims.
• Re-submitted claims.
• Trained other co-workers in billing, running reports, making copies, and filing.
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• Coordinated with clients to resolve outstanding balances, resulting in a higher percentage of on-time payments.
• Monitored accounts receivable aging reports, identifying trends and proactively addressing potential collection issues.
• Optimized billing processes by implementing efficient invoicing and payment tracking systems.
• Entered details into accounts and tracked payments.
• Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
• Maintained strict confidentiality when handling sensitive client information, adhering to HIPAA or other privacy guidelines as required in specific industries.
• Reduced billing errors through consistent review and reconciliation of account discrepancies.
• Streamlined workflow for faster invoice processing, improving overall efficiency in the department.
• Organized accounts for financial audits and supported audit process.
• Continually sought opportunities for process improvement, leading to increased efficiency and effectiveness within the billing department.
• Updated documentation, reports, and spreadsheets with financial information.
• Researched and resolved billing discrepancies to enable accurate billing.
• Generated monthly billing and posting reports for management review.
• Used data entry skills to accurately document and input statements.
• Reconciled accounts receivable to general ledger.
• Monitored outstanding invoices and performed collections duties.