Joy Robinson
Little Rock
Summary
Highly motivated professional with excellent leadership skills. Performance-driven individual who can create immeasurable success on a team and turn complex problems into solutions.
Overview
14
14
years of professional experience
Work History
Equipment Processor
Agiliti Healthcare
12.2020 - Current
- Optimized inventory management by accurately tracking all incoming and outgoing equipment, minimizing discrepancies and loss.
- Established strong relationships with vendors and suppliers, ensuring timely acquisition of necessary parts and components for efficient Equipment Processing activities.
- Enhanced equipment processing efficiency by implementing streamlined workflows and procedures.
- Delivered exceptional customer service while assisting clients with their specific needs related to processed equipment orders or inquiries.
- Ensured accurate documentation of all aspects of the Equipment Processing process through diligent record-keeping practices, increasing data integrity across operations.
- Ensured timely completion of equipment processing projects by closely monitoring progress and making necessary adjustments to stay on track.
Correctional Corporal
Arkansas Department Of Corrections
05.2019 - 12.2020
- Reduced instances of violence within the facility by proactively identifying potential conflicts and addressing issues promptly.
- Oversaw daily operations within assigned housing unit, ensuring compliance with established procedures and maintaining order among inmates.
- Maintained a secure environment for inmates, staff, and visitors through diligent monitoring and enforcement of safety protocols.
- Conducted thorough searches of inmates, their belongings, and common areas to prevent the introduction or circulation of contraband items.
- Keeping up with count .
FC Associate 1
Amazon
11.2018 - 11.2019
- Perform production duties as needed: pick/pack orders, receive/stow product
- Ensure inventory accuracy, and unload/load trucks at or above the rate expectation
- Assist Area Manager in daily management of department/FC duties, including allocating labor, leading meetings, assigning job duties, coaching, training and communicating with internal and external suppliers
- Continued meeting or exceeding of department performance goals
- Ability to work for different managers: managers move around to meet business needs and as Amazon’s business grows you must adapt to changes in management
- Computer experience
- Excellent communication skills- able to coach, train and assist team members
- Thinks outside of the box; searches for innovative solutions
- Demonstrates positive work attitude and leadership skills
- Demonstrates a commitment to a culture of safety
Coach Counselor
Arkansas Juvenile Assessment and Treatment Center
04.2018 - 04.2019
- Completes daily assignments as specified by the Senior Coach Counselor, Group Leader or higher authority, including duties of a Night Coach Counselor.
- Ensures that program rules, norms, policies etc. are enforced and that the program is operated within all program requirements and regulatory guidelines.
- Conducts physical count of students within the assigned living area and/or assignment and records the count on the student check sheet as required by site operations
- Follows suicide prevention monitoring as directed.
- Ensures there is adequate Group Living staff coverage before leaving shift.
- Completes daily assignments as specified by the Senior Coach, Group Leader and/or higher authority. Promotes a sense of community by teaching and modeling cooperation, respect, and responsibility in the group living environment; encouraging participants to interact with one another and creating opportunities for them to do so.
- Observes behavior patterns of students in order to detect signs of depression, anger, and/or other emotional and situational problems/issues and initiates proper program behavior management and intervention techniques.
- Encourages and supports the students’ academic, vocation, athletic and treatment participation.
- Facilitates problem solving through active listening, guidance, and conflict mediation with staff and students.
- Personally, provides consistent interactive supervision of the students such as; Living environment, Positive Skill Development Groups, School environment, Community service, Sporting programs, Extra-curricular activities, Student work programs, and Student internship
- Provides conflict de-escalation and mediation involving students, as needed.
- Acts as a positive role model: guiding students and facilitating appropriate behavior about daily living skills, self-care, personal interaction, social relationships and constructive time management.
- Encouraged to participate in at least 50% of the daily physical activities required of the students
Patient Care Tech
UAMS Hospital
05.2014 - 04.2018
- Obtains patient report and has on-going communication with R.N. and Physician regarding patient care/changes in condition; Informs nurse of patient requests or complaints.
- Personal assistant for provider.
- Assists with admission, transfer, and discharge of patients.
- Transports patients to other areas of the hospital as directed.
- Carries out the Plan of Care for Patient using a Multidisciplinary Approach as Delegated by Team Leader.
- Communicates effectively with other team members to facilitate patient care.
- Accepts directions from R.N.s and team members.
- Follows through on delegated patient care activities.
- Provides appropriate grooming/oral hygiene and comfort measures and assists patients and provider with activities (ambulation, up in chair, turn and reposition).
- Documents all patient care activities/tasks, vital signs, ADL, wave tests, I&O's accurately and timely and per unit and department standards.
- Assists patients, provider, and visitors with information and/or solutions to problems.
- Serves as resources person to support department members in performance of duties.
- Notifies appropriate staff members of problems requiring prompt intervention.
Patient Care Tech
Baptist Health Hospital
03.2012 - 05.2014
- Assist the patient and family with basic
- Monitoring, hygiene, and to help ensure care is complete.
- Works as an essential part of the patient care team.
- Documents all patient care activities/tasks, vital signs, ADL, wave tests, I&O's accurately and timely and per unit and department standards.
- Assists patients, provider, and visitors with information and/or solutions to problems.
- Serves as resources person to support department members in performance of duties.
- Notifies appropriate staff members of problems requiring prompt intervention.
Education
High School Diploma -
Wilbur D . Mills High School
Little Rock, AR05-2011
No Degree - Hospitality
International Air And Hospitality Academy
Washington, VA 05.2001 -
Skills
- Communication Skills
- Performance Management
- Problem Solving
- Customer/Client Service
- Computer Competency
- Bed Side Manners
- Coaching
- Training
- Critical Thinking
- Analysis/Planning
- Forward Thinking
- Care Plan Facilitation
- Leadership
- Team Building
- Deductive Reasoning
- Conflict Resolution
Timeline
Equipment Processor
Agiliti Healthcare
12.2020 - Current
Correctional Corporal
Arkansas Department Of Corrections
05.2019 - 12.2020
FC Associate 1
Amazon
11.2018 - 11.2019
Coach Counselor
Arkansas Juvenile Assessment and Treatment Center
04.2018 - 04.2019
Patient Care Tech
UAMS Hospital
05.2014 - 04.2018
Patient Care Tech
Baptist Health Hospital
03.2012 - 05.2014
No Degree - Hospitality
International Air And Hospitality Academy
05.2001 -
High School Diploma -
Wilbur D . Mills High School