Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joy Roeder

Beatrice,NE

Summary

Experienced with organizational leadership, fostering culture of excellence and accountability. Utilizes strategic planning to align operations with business goals, ensuring sustainable growth. Track record of empowering teams and enhancing operational efficiencies to meet and exceed objectives.

Overview

19
19
years of professional experience

Work History

Owner

Sport Camp Directors
05.2019 - Current
  • Plan & Organize Sport Camps from conception to completion (0ver 100 camps)
  • Contact Professional Athletes and Coaches
  • Negotiate Contracts
  • Coordinate Travel Arrangements for groups of 5-50
  • Registration oversight and Budget Management
  • Create Marketing Campaigns for various demographics
  • Management of 3-22 staff members
  • Itinerary and daily camp schedule management
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Managed day-to-day business operations.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.

National Director of Player Engagement

All-Stars Sportsplex
01.2022 - Current
  • Director of 7 Softball Camps
  • 100+ Player Evaluation
  • Camp Staffing and Facility Coordination
  • Created and Collaborated with a team of 5-7 people for Marketing and Media Presentations
  • Public speaking to groups ranging from 10-1,500 people young people and adults.
  • Created and Managed several social media accounts for various clients with 500- 90,000 followers
  • Established effective communication channels within the organization, promoting transparency and timely information sharing among team members.
  • Spearheaded organizational change initiatives, streamlining processes and improving operational efficiency.
  • Managed cross-functional teams for the successful completion of high-profile projects, resulting in enhanced efficiency and cost savings.
  • Optimized supply chain operations by evaluating vendor performance and negotiating favorable contract terms.
  • Oversaw talent acquisition efforts, attracting top industry professionals and contributing to the growth of a highly skilled workforce.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

National Correspondent/ VP of Operations

Extra Inning Softball
10.2020 - 03.2024
  • Increased New Subscription by 51%
  • 98% Efficiency in retaining customers wanting to cancel their subscription.
  • Created and Collaborated with a team of 4 on Marketing Campaigns
  • Published over 150 Special Interest Articles for the publication.
  • Over 1,000 Player Evaluation and Interviews
  • Found Special Interest Stories to engage subscribers and cultivate new relationships within the sports community.
  • Recruited 5 nationally known independent contractors to write for the publication.
  • Recruited 8 board members for organization oversight.
  • Traveled all across the country to gather information and report on anything in relevant in the softball and sporting community.
  • Met deadlines to provide relevant information quickly to staff and general public.
  • Managed numerous simultaneous assignments while maintaining a high level of organization and attention to detail.
  • Enhanced news coverage quality through thorough research and fact checking.
  • Participated in editorial meetings to discuss story ideas and content.
  • Developed relationships with sources and contacts to gain additional insight.
  • Collaborated with editors and other staff members to refine story angles and content.
  • Covered special events and breaking news with eye for detail and tenacious pursuit of important information.
  • Coordinated with fellow correspondents stationed abroad to cover international stories from multiple perspectives.
  • Adapted quickly to new beats or assignments, demonstrating flexibility and commitment to excellence in journalism.
  • Increased audience engagement by producing timely and relevant news stories.
  • Led coverage of major events, coordinating on-the-ground efforts for comprehensive reporting.
  • Provided on-the-scene reporting from major events like natural disasters or political protests ensuring accurate first-hand accounts were delivered.
  • Negotiated access to restricted areas for exclusive stories, overcoming logistical challenges.

Licensed Esthetician

Self Employed
01.2013 - 01.2020
  • Provided excellent Customer Service and Customer Retention through ensuring Customer Satisfaction.
  • Provided Superior Spa Services
  • Maintained a schedule of 5-10 clients a day
  • Continued education through online and in person classes to stay up to date in industry changes and advancements.
  • Self generated marketing through grass roots word of mouth and client retention.
  • Budget and inventory oversight
  • Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
  • Recommended retail products for at-home use.
  • Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
  • Discussed procedures and treatment options with clients.
  • Fostered friendly, warm, and exceptional customer experience.
  • Improved clientele retention with exceptional customer service and follow-up care.
  • Developed strong rapport with clients by actively listening to their concerns and offering expert advice on skincare solutions.

Assistant Fundraising Director

Maranatha Camp Foundation
01.2007 - 01.2010
  • Assisted the Director with all fundraising projects
  • Created a Campaign to build a new playground for toddlers through 12 yrs old.
  • Oversaw a fund raising golf tournament with 50 plus golfers. Raising upwards of $80k for scholarships for under privileged youth to afford attending a week of camp.
  • Public speaking engagements at churches, youth groups and schools
  • Established a planned giving program that encouraged long-term commitments from donors through bequests or endowments.
  • Created a robust volunteer program to engage community members while increasing event participation.
  • Enhanced donor engagement through personalized communication and tailored stewardship programs.
  • Optimized database management for effective tracking of donations, contacts, and donor history.
  • Managed 3-7 individual projects simultaneously for product lifecycle development.
  • Worked with a team to update and recreate a more user friendly website
  • Designed and edited promotional publications such as brochures.
  • Oversaw and enhanced public relations and fundraising programs across entire Midwest region.
  • Led cross-functional teams in executing comprehensive fundraising strategies, resulting in organizational growth.
  • Raised significant funds by developing and implementing strategic fundraising plans and campaigns.
  • Managed successful fundraising events for increased revenue generation and donor appreciation.
  • Secured major gifts by cultivating relationships with high net-worth individuals, corporations, and foundations.
  • Collaborated with marketing team to create compelling promotional materials that showcased organizational impact.

Education

Certificate - Esthetician

College of Hair Design
Lincoln, Ne
03.2013

Certification in Bible And Theology - Bible & Theology

Frontier School of The Bible
LaGrange, WY
05.1996

High School Diploma -

Brown Deer High School
Brown Deer, WI
05.1994

Skills

  • Training & Development
  • Project planning
  • Attention to detail
  • Teamwork and collaboration

Timeline

National Director of Player Engagement

All-Stars Sportsplex
01.2022 - Current

National Correspondent/ VP of Operations

Extra Inning Softball
10.2020 - 03.2024

Owner

Sport Camp Directors
05.2019 - Current

Licensed Esthetician

Self Employed
01.2013 - 01.2020

Assistant Fundraising Director

Maranatha Camp Foundation
01.2007 - 01.2010

Certificate - Esthetician

College of Hair Design

High School Diploma -

Brown Deer High School

Certification in Bible And Theology - Bible & Theology

Frontier School of The Bible

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