Joy Rooks
Wetumpka,AL
Summary
Dynamic leader with a proven track record at Air Flow Awning Co Inc., excelling in financial administration and enhancing customer experiences. Mastered project management and vendor relationships, significantly improving operational efficiency. Skilled in both strategic oversight and fostering team excellence, consistently delivering beyond expectations.
Overview
35
35
years of professional experience
Work History
General Manager
Air Flow Awning Co Inc.
Montgomery, AL
01.2014 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Owner/Manager
I L Strauss Inc
Montgomery, AL
12.1989 - Current
- Calculated and produced checks for utilities, taxes and other operational payments.
- Assisted with financial forecasting and budgeting processes.
- Classified and summarized financial data to compile and enter in financial records
- Managed payroll processing, ensuring accurate calculation, compliance, and timely disbursement.
- Provided support for the preparation of monthly, quarterly, and annual financial reports.
- Analyzed data to identify discrepancies and errors in financial documents.
- Prepared bank reconciliations to ensure accuracy of accounts payable and receivable ledgers.
- Coordinated audit activities by providing requested information or documents in a timely manner.
- Managed financial forms, permanent records, and employee files.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Monitored loans and accounts payable to confirm payments are current.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Conducted regular bank reconciliations to ensure accuracy of financial records.
Customer Service
I L Strauss Inc
Montgomery, AL
12.1989 - Current
- Identified and resolved customer service issues.
- Provided excellent customer service during every journey.
- Handled escalated customer service issues as needed.
- Provided customer service when needed.
Education
High School Diploma -
Jemison High School
Jemison, AL05-1978
Some College (No Degree) - Accounting
Central Texas College
Killeen, TXBusiness
University of Alabama At Birmingham
Birmingham, ALSkills
- Branding
- Sales
- Advertising and marketing
- Project management
- Facility management
- Marketing
- Financial administration
- Sales analysis
- Vendor relationships
- Customer experiences
- Employee scheduling
- Purchasing
- Total quality management
Affiliations
- Served one year as Freshman Representative on the Wetumpka High School Quarterback Club.
- Served two years as Secretary of the Wetumpka High School Quarterback Club. I was in charge of reserved seating and generating minutes for meetings.
- Served one year as President of the Wetumpka Warriors Youth Football League.
- Served one year as a member of the board for the Central Alabama Youth Football League.
- Served two years as board member of the Wetumpka Warriors Youth Football League.
Timeline
General Manager
Air Flow Awning Co Inc.
01.2014 - Current
Owner/Manager
I L Strauss Inc
12.1989 - Current
Customer Service
I L Strauss Inc
12.1989 - Current
High School Diploma -
Jemison High School
Some College (No Degree) - Accounting
Central Texas College
Business
University of Alabama At Birmingham
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