Joy Skern

• Provided in-person and virtual reimbursement and access support to Health Care Professionals and their Staff for supported Specialty medications within Asthma, Allergy, Pulmonology and Rheumatology practices in Eastern Pennsylvania.
• Educated HCP Staff on both Specialty Pharmacy and Buy-and-Bill products.
• Served as Operations Lead to assist colleagues in utilizing data management applications to the best of their abilities.
• Leader of Reimbursement Manager Office Hours meetings with Sales to foster positive communications and share learnings.

• Contractual employee for Bristol Myers Squibb Access and Reimbursement Team serving Health Care Providers in the Neurology, Rheumatology and Gastroenterology specialties.
• Territory included Northeast and Central Pennsylvania.
• Educated HCP Staff on both Buy-and-Bill and Specialty Pharmacy medications.
• Served as Area Trainer for MidAtlantic Group.

• Provided in-person and telephonic reimbursement and access support to Health Care Providers and their Staff for supported Specialty medications within Orthopedic, Rheumatology, Endocrinology and Dermatology specialties within New York and Pennsylvania.
• Served as Team Operations and Payor expert to assist colleagues as needed.
• Provided open position and Staff vacancy coverage as needed.
• Participated in 3 successful new drug launches.

Contractual Employee working on Lilly Biomedicines contract above then hired by Lilly.

• Provided Case Management services to Health Care Professionals and Patients navigating complicated funding for a rare disease orphan drug for infusion-dependent patients in the Gastroenterology space for the geography west of the Mississippi River in the US.
• Served as a liaison between patients, providers, insurers, and community resources to ensure optimal service delivery throughout the continuum of care.
• Performed Hub Liaison duties to ensure smooth running of benefit investigations, denial follow-up and specialty pharmacy triages and fills.