Joy Smith
Conway,SC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a entry-level remote job position. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Online Sales Representative
Walmart
05.2020 - Current
- Fulfilled orders for 300+ consumers daily, Followed application instructions closely and reviewed deliveries to minimize errors
- Drove team revenue totals by bringing in top sales numbers.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Developed relationships with suppliers to facilitate timely delivery of products.
- Managed customer service inquiries and complaints for customer satisfaction.
- Boosted online sales by developing and implementing effective digital marketing strategies
- Monitored online reviews closely to address any negative feedback promptly while also capitalizing on positive testimonials
- Managed multiple social media accounts, driving engagement and brand awareness with creative content
- Optimized product listings for search engine visibility, resulting in higher rankings and increased traffic
Ward Clerk
Conway Manor
11.2017 - 05.2020
- Supported office staff and operational requirements with administrative tasks, Store and retrieved permanent records on daily basis, Organized paperwork such as charts and reports for office and patient needs.
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers, Review files, Maintain and update filing, records, and other documents to obtain information to respond to requests.
- Deliver messages and run errands and labs, Copy, sort, and file records, Locate and attach appropriate files to incoming correspondence requiring replies.
- Answered multi-line phone systems to manage incoming and outgoing calls for busy nursing department, give information to callers, take messages, and transferred calls to appropriate individuals, Communicate with family members, employees, and other healthcare workers,
- Organize schedules and maintain event calendars, Arrange appointments, follow ups and transportation for residents.
Education
Bachelor of Science - Health Administration
University of Phoenix
Phoenix, AZ06.2025
Diploma -
Conway High School
Conway, SC06.2001
Skills
- Customer service
- Sales
- Computer proficiency
- Microsoft office
- Excel Communications Skills
- Power Point
- Leadership ability
- Organizational skills
- People skills
- Excellent Critical thinking and Problem-solving skills
- Retail Knowledge
- Shipping Management
Currently Enrolled
University of Phoenix
Timeline
Online Sales Representative
Walmart
05.2020 - Current
Ward Clerk
Conway Manor
11.2017 - 05.2020
Bachelor of Science - Health Administration
University of Phoenix
Diploma -
Conway High School
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