Joy Spear
Minneapolis,MN
Summary
Experienced senior implementation project manager, senior PMO, IT medical and federal software infrastructure program manager, business analyst, and marketing professional with a diverse portfolio of project scopes and sizes.
Overview
18
18
years of professional experience
Work History
Sr. Project Manager PMO
Daugherty Consulting
10.2023 - 03.2024
- Collaborated with multiple multi-million-dollar retail organizations across the US and business abroad as PMO
- Experienced and demonstrated success leveraging business partners and stakeholders’ complex projects utilizing hybrid Agile and Waterfall methodologies
- Collaborated directly with global partners and PMO, PS, PMs, Strategy team to integrate plans, budget, project activities and deliveries
- Proven success in effective and engaging leadership style, creating a team environment fostering belonging, growth, and team success
- Demonstrated financial acumen to control cost, profit, loss and added value.
IT Infrastructure Project Manager and BRM Interim
Abbott Laboratories
06.2022 - 09.2023
- Managed teams between SSE, SD, PT SOC and PT DevOps associated in all technical deliveries in Abbott Link China and Abbott Link NextGen Global
- Managed and oversee medical device migration, integration, and implementation across globally business partner and local business partners, cardiovascular Stent system, Heart monitors, Pacemakers, heart monitors and few others
- Successfully deployed On Prem infrastructure, database and integration moving to Cloud solution via Epicor Kinetic
- Function as an IT Compliance source of information to the business for the IT Quality System domains, IT Quality System processes, and the regulatory environment
- Oversee and Analyzed project budget allocations, scope change, team allocations
- Leading major global IT infrastructure deployment and ensuring to maintain and perform task by utilizing Abbott’s standard methodologies, processes, and tools to ensure IT Compliance
- Demonstrated and executed and complete tasks associated with IT Quality System processes such as collecting and compiling metrics and tracking IT Audit findings for the division
- Executed and completed tasks associated with strategic projects for all PT team and business partners
- Provided leadership across the different PT teams on the software development lifecycles for ARB review, design, and deployment
- Provided timely status updates to management and escalate issues appropriately
- Collaborated closely with internal teams and Abbott’s corporate teams, and business partners and collaborated effectively with internal IT departments to ensure successful implementation and support of project efforts through consistent IT Compliance practices
- Developed and executed work plans to ensure all resources and deliverables, deployed successfully, and performed
- Provided expertise proactively throughout the project cycle
- Responsible for creating and managing the organization’s compliance policies and procedures.
BRM, Sr. PM, Product Owner, Marketing
Aventiv-Securus Technologies
05.2015 - 06.2022
- Well versed and collaborated closely with multiple vendors to successfully integrate multi federal software across multi state using Epicor Kinetics platform
- Managed and oversee a full cycle of medical device, medical software, government software's integration, implementation and migration from new software’s installation, upgrades, updates, moving on prem to cloud SaaS solution
- Managed a full cycle of medical software integration and interfacing with multiple medical devices such as medical device monitors, telemedicine device and software
- RFP Specialist (government Public Safety software in fifty states)
- Responsible for RFP Response, Budget, Project Scope, and Analysis
- Product Owner- Responsible for designing Jail and Prison’s Medical Electronic Record software
- Installed successfully in Jails and Prisons across the US
- Integrated Jail and Prison’s medical records with Epic, Quest and Pharmaceutical organizations
- Collaborated with business partner working with on-prem and Cloud solutions software deployments and upgrades
- Responsible for AWS/Cloud and On Prem platforms implementation
- Identified New Business Growth, Initiatives, Change of Initiatives and Opportunities
- Successfully delivered and implemented multiple implementations ranging from 6–12-month implementations, ranging from 300k plus million dollars projects in Public Safety
- Found solutions to deadline conflicts between business partners and internal team across functional teams to improve efficiency and customer satisfaction
- Lead Product Manager responsible for new software design, software upgrade/update and development
- Responsible for Road Map creation and product development and designs
- Collaborated closely with multiple stakeholders, state by state or national stakeholders responsible for project planning and execution
- Responsible for and facilitated all stakeholder and internal executive team members to identify specific business requirements to meet both RFP and SOW
- Accounted and responsible for RFP review and response; public safety and medical solutions
- Managed Medical and Public Safety Solution's Sales Team
- Responsible for Public Safety related Conference and Media Public Relation
- Oversaw software engineers locally and global team, ranging from 20-125 engineers, BAs, QAs, and Jr
- PMs simultaneously.
EPIC CT/PT and Implementation Manager
CVS Corporate
04.2014 - 05.2015
- Responsible for successful software implementation and deployment in all CVS minute clinics retail stores across the US
- Implemented oversee and Project managed a full cycle of new software implementation, medical device integration and interfacing multiple medical vendors across the United States
- Responsible for Project Scope, Project Delivery and Successful Implementations across all CVS Clinics across thirty-six states
- Responsible for curriculum development for all providers, nurses and other medical staff
- Responsible for training delivery to all providers across 1200 plus clinics across thirty-nine states
- Managed Healthcare and POS software installation, as well as oversaw IT engineers and consultants
- Oversaw the day-to-day business design, structure, and operations
- Responsible for road map development, software installation policies and procedures per state requirements
- Responsible for CVS Minute Clinic’s Epic Installation team across all states where all minute clinics are located.
Implementation Project Manager Orders CT and PT Consultant-Full EPIC Implementation Cycle
Tucson Medical Center
04.2013 - 04.2014
- Member of the PMO advisory council and responsible for multimillion-dollar implementation providing strategic guidance and resource allocation
- Extensive use of project management software on a day-to-day basis and road map to ensure all deliverables and timelines acquired
- Granted project teams and stakeholders budget visibility and optimized PMO strategies
- Identified business impacts and scope changes for potential delays and project crossovers
- Oversaw and supported multiple implementations making sure all milestones and goals were achieved and adhering to approved budgets
- Responsible for curriculum development, test script scenarios, scheduling and training all providers as lead orders CT and PT both inpatient and outpatient
- Responsible for post-go-live optimization and customization workshops and curriculum development.
Healthcare Software IT Consultant
Allina Health System
01.2013 - 04.2013
- Established new procedures and policies, as well as managing new software design and development
- Responsible for post go-live re-training program in all inpatient applications
- Developed updated curriculum to reflect post go-live optimization
- Oversaw and managed the software upgrade team on a day-to-day basis
- Ensured all expectations, deliverables, and other expectations per (SOW) Statement of Work
- Oversaw and managed all interface installation and integration.
Device Integration and EPIC Interface PM
Memorial Hospital
09.2012 - 01.2013
- Managed the biomedical engineering team and the interface installation team from pre-installation, during and post installation
- Lead integration manager for data mapping to and from multiple site locations, validation process and approvals and deployment milestones
- Managed all server deployments and data gap analysis
- Managed multiple implementations and multiple teams ensuring all milestones are completed and signed off.
Lead EPIC Implementation Consultant
Moses Cone
06.2012 - 09.2012
- Managed all IT engineers and multiple project teams between internal and external consultants
- Ensured all milestones, deliverables and all installation expectations are successfully delivered and post-go-live team management
- Lead Orders/ASAP CT and PT, responsible for all curriculum development and lead training, train the trainers
- Accountable and responsible for road map development, business and project development, deployment and optimization
- Provided project updates to all project sponsors and stakeholders
- Pre, and Post Go-Live Lead
EPIC and VOLT Software Lean Implementation Consultant
Cedar Sinai Health System
01.2012 - 06.2012
- Ensured all processes and procedures for interface integration between multiple software installations are deployed per project plan and per SOW
- Ensured all milestones are met, met, completed and signed off
- Managed multiple implementation teams from start to finish and post go-live support management
- Oversee and led both internal and external during pre-go-live
- SOW deliverables we delivered and met all required specifications on time per project plan and sub project VOLT implementation during ongoing EPIC implementation
- Lead Inpatient and outpatient CT and PT
- Curriculum development, responsible for during go-live and post go-live workshops
- Train the trainer Lead
Clinical Staff-Nursing and CT Pre-Med, EPIC SME Implementation
Park Nicollet/Health Partners
12.2005 - 09.2011
- Clinical Bedside medical staff and pre-med for Cardiothoracic Surgeon medical student
- Subject Matter Expert during Medical Software implementation leading the entire Park Nicollet & Methodist staff and consultants during the implementation process
- Lead internal SME and organization’s stakeholder responsible for inpatient implementation pre, during and post EPIC go-live and implementation
- Worked directly with the external project stakeholders according to the project plan
- Ensured old and new protocols and guidelines were in place for the new software installation and consulted with lean management side of the business.
Education
Master's in Public Health and Epidemiology -
Purdue University
MBA -
Purdue University
Bachelor of Science in Health Science, Pre-Med -
Purdue University
Associate of Nursing -
Minneapolis Community and Technical College
Bachelor of Science in Education and Nursing -
Cebu Normal University
Certified Personal Trainer and Certified Fitness Nutritionist -
ISSA International
Skills
- Agile
- Waterfall
- JIRA
- Confluence
- Web Re-Platforming
- Microsoft Project
- Global Conferencing Software
- Certified Six Sigma Professional
- Kaizen Lean Professional
- Strong verbal and written communication skills
- Record success in product launches, implementation and software deployment
- Demonstrates analytical critical thinking skills and decision-making skills
- Client Relationship Management
- Project Planning
- Contract Preparation
- Requirements Gathering
- Project plan development
- Agile Methodology
- Client Relations
- Scope Management
- Cross-Functional Communication
- Project Framework Engineering
- Cost Control
- Specification Review
- Financial Administration
Certificationstraining
- Federal Criminal Justice Information Safety
- Federal Cyber Security Clearance
- Certified Kaizen Lean Professional
- Certified Six Sigma Professional- Green Belt
- Certified Change Management
- Certified Total Quality Management
- Cybersecurity Certification-Udemy
- EPIC Credentialed CT
- ISSA Certified Nutritionist & Certified Personal Trainer (CPT)
Toolstechnologies
- Languages HL7, HTML, XML, Visual Basic, SQL
- Confluence, Jira, Crystal Reports 8, MS Excel, MS Office, MS Project
- SAP (Smart Forms, Query, User Exits, LSMW, ALV, User Dialogs), Oracle SQL
- Databases Oracle, MS SQL Server, MS Access
- Operating Systems Windows, Unix
- JIRA and Confluence
Timeline
Sr. Project Manager PMO
Daugherty Consulting
10.2023 - 03.2024
IT Infrastructure Project Manager and BRM Interim
Abbott Laboratories
06.2022 - 09.2023
BRM, Sr. PM, Product Owner, Marketing
Aventiv-Securus Technologies
05.2015 - 06.2022
EPIC CT/PT and Implementation Manager
CVS Corporate
04.2014 - 05.2015
Implementation Project Manager Orders CT and PT Consultant-Full EPIC Implementation Cycle
Tucson Medical Center
04.2013 - 04.2014
Healthcare Software IT Consultant
Allina Health System
01.2013 - 04.2013
Device Integration and EPIC Interface PM
Memorial Hospital
09.2012 - 01.2013
Lead EPIC Implementation Consultant
Moses Cone
06.2012 - 09.2012
EPIC and VOLT Software Lean Implementation Consultant
Cedar Sinai Health System
01.2012 - 06.2012
Clinical Staff-Nursing and CT Pre-Med, EPIC SME Implementation
Park Nicollet/Health Partners
12.2005 - 09.2011
Master's in Public Health and Epidemiology -
Purdue University
MBA -
Purdue University
Bachelor of Science in Health Science, Pre-Med -
Purdue University
Associate of Nursing -
Minneapolis Community and Technical College
Bachelor of Science in Education and Nursing -
Cebu Normal University
Certified Personal Trainer and Certified Fitness Nutritionist -
ISSA International
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